Sales Associate / Quality Assurance Assistant

Cameron Alston

Greensboro, NC ***** • 336-***-**** • *********@*****.***

Professional Summary

Self-motivated Quality Assurance Assistant with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance operations and consultative services for customer. Well-versed in streamlining and optimizing processes to exceed customer expectations.

Skills

Microsoft Office Suite

Analysis skills

Quality Control Standards

Quality Assurance Reviews

Promotion and Advertising

Attention to detail

Communication Skills

Revenue Generation

Work History

Quality Assurance Assistant, 01/2020 to Current

Upward Change Health Service

Ensuring that the services meets customer requirements

Assisting in implementing performance and quality improvement programs

Ensuring staff comply with quality and legal standards

Support audit preparation through research, analysis and presentation development.

Preparing reports to improve the quality of service delivery

Assisting quality manager to conduct training sessions to improve documentation

Generated quality control reports for returned products to identify and communicate patterns.

Reported on findings and made proactive and targeted recommendation to senior leaders.

Sales Associate/Brand Ambassador, 05/2017 to 01/2020

Favor Desserts II

Ensured high levels of customer satisfaction by being knowledgeable on all products offered and teamed up with co-workers to provide an excellent sales service

Managed content across multiple platforms for widest customer reach.

Assist Leads, Senior Associates, and Managers in training entry level associates

Assist with loss prevention efforts by providing proactive customer service

Produced original, creative content for promotional advertisements and marketing materials.

Communicated product information with confidence and educated consumers about company.

Tracked social media engagement to identify high-performing ideas for campaigns thus increasing company revenue by 20%.

Education

Bachelor of Science: Kinesiology, 05/2021

North Carolina Agriculture & Technical University - Greensboro, NC

Certifications

First Aide/ CPR

NC-CDI

Blood Born Pathogen

Contact this candidate