Data Analyst Scheduling Coordinator

Crystal Cheek

Atlanta, Georgia, United States

*************@*****.*** 229-***-**** linkedin.com/in/crystal-cheek-80b35790

Experience

Product Owner

Black Ink Tech

Nov 2021 - Jan 2023 (1 year 3 months) SaaS PayFac MVP generating market revenue within 12 months.

Lead charge for product strategy, product backlog details/sprint planning, directly reported to CPO/CEO.

Ensured cost-effective delivery of product, generating measurable value.

Guided and translated client’s vision into functional product specifications for offshore dev team.

Fluent in AGILE tools (Jira, Confluence, LucidChart) utilized in partnership with geographically dispersed teammates.

Calculated a range of AGILE metrics to further decision making (velocity, burn rate). Curated product roadmap and delivery.

Authored/edited technical documents (process flows, data structures, patents).

Lead by example. Assisted with tasks and worked as servant leader to ensure success. Consistently hands-on with products and teams to better understand client needs.

Worked with data (product, design, functional, training) to gather insight into customer needs. Assisted in development of, and accountable for adherence to SLAs and KPIs.

Data Analyst

Turnipblood Entertainment

Mar 2021 - May 2022 (1 year 3 months)

Developed and executed database queries and conducted analyses. Created data visualizations utilizing Power BI to inform data-driven decisions. Developed and updated technical documentation.

Proficient in utilizing Microsoft Excel (power query, pivot tables, etc.) Cleaned and reorganized data for analysis.

Analyzed data sets to spot trends and patterns which translated into actionable insights.

Lead Operations Analyst

Momnt

Mar 2021 - Nov 2021 (9 months)

Superior execution of product objectives and deliverables.

Engineered process improvement. Ensured risk/compliance compatibility. Vendor management.

Created and updated technical documentation.

Collaborated with off-shore DevOps, product, UI/UX, UAT, marketing, and executive teams. Designed training materials and conducted onboarding of consumers, merchants, and employees.

Grants Writer

SUMTER COUNTY SCHOOLS

Jan 2015 - Jun 2021 (6 years 6 months)

Development of RFP, assembled project nature, objectives/outcomes/deliverables, implementation, methods, timetable, staffing, budget, standards of performance, and evaluation.

Scheduling Coordinator

SUMTER COUNTY SCHOOLS

Jun 2010 - Jun 2021 (11 years 1 month)

Directed and executed cross-departmental operations.

Identified data irregularities and facilitation modification, resulting in 20% increased efficiency. Lead continuing effort to improve end-user system interface and functionality.

Project Manager Team Lead

SUMTER COUNTY SCHOOLS

Jun 2008 - Jun 2021 (13 years 1 month) Daily operations oversight.

Facilitated transparent, sustainable, learner-centric approach to collaborate cross-functionally and improve outcomes.

Leveraged EdTech to transform eLearning.

Education Specialist

SUMTER COUNTY SCHOOLS

Jun 2008 - Jun 2021 (13 years 1 month)

Lead development, implementation, and ongoing evaluation of Georgia Department of Education standards-based curriculum.

Implemented research-based teaching methods to instruct and lead.

Established standardized testing protocol in accordance with state and federally mandated guidelines. Upskilled staff.

Senior Credit Manager

Wells Fargo

Dec 2005 - May 2008 (2 years 6 months)

Delivered lines of credit, debt restructure, term-to-own, or future use needs lending to consumers. Evaluated credit/loan qualifiers (DTI, credit utilization), ensured product regulatory compliance.

Mentored/advised credit managers on Wells Fargo data governance, ensuring cross-departmental alignment.

Achievements

-Averaged two real estate loans per month through cold selling, and consistently held new money leader top ranking.

Education

Valdosta State University Specialist, Curriculum and Instruction 2013 - 2014

Georgia Southwestern State University Master of Business Administration (M.B.A.) 2007 - 2009

Georgia Southwestern State University

Bachelor's Degree, Marketing

1998 - 2002

Licenses & Certifications

Certified Scrum Product Owner (CSPO) - Scrum Alliance

Issued Apr 2021 - Expires Apr 202*-********

T-6 - Georgia Professional Standards Commission

Elearning Resources - Modern Teacher

Google Analytics - Coursera

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Ask Questions to Make Data-Driven Decisions - Coursera

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Prepare Data for Exploration - Coursera

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Skills

Engineering • Agile Methodologies • Project Management • Analytical Skills • Agile & Waterfall Methodologies • Business • K-12 Education • Finance • Research • Strategy

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