Business Analyst Data
Resume:
Susanne Alysia Clark
*************@*****.***
Dover, Delaware
https://www.linkedin.com/in/susannealysiaclark
https://github.com/yarngirl
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Master’s degree in Electrical Engineering. Bachelor’s in Biomedical Engineering. Patents and publications in both software development and biomedical engineering. Worked at Microsoft as a software developer. Seven years of experience as a business analyst. Subject Matter Expert in unemployment insurance and public health. Technical Skills
Java, IntelliJ, Spring Boot, Postman, PostgreSQL, DHTML, CSS, JavaScript, XML, XSL, Vue.js, Responsive Design, Git, Testing: JUnit, Integration, and User Acceptance Testing, uPerform, Rational Rose, Requisite Pro, Agile, Scrum, Python, JSON, JIRA, Microsoft Office including Microsoft Project, Access, and Visio Technical Experience
Projects
Restaurant Tinder: Developed a Vue.js application which used Spring Framework with MVC + Service layer design pattern and PostgreSQL, consumed third party Yelp API, created user accounts, and authenticated with JWT token.
TEnmo: Developed an application using Spring framework, MVC design pattern, JDBC interface and PostgreSQL to create an account, authenticate a user, display balance, and send money to other users.
Virtual Vending Machine: Developed an application utilizing object-oriented principles, file I/O for logging and tracking sales.
Patents
US Patent Serial Number 200********, Selection handles in editing electronic documents.
US Patent Serial Number 200********, Insertion point bungee space tool.
US Patent Serial Number 200********, High level active pen matrix.
US Patent Serial Number 200********, Classifying, anchoring, and transforming ink. Publications
Bioinstrumentation, 2003, John Wiley & Sons.
Profession Visual Interdev 6 Programming, 1999, Wrox Press.
VBScript Programmer’s Reference, 1999, Wrox Press.
Design of Pulse Oximeters, 1997, Institute of Physics.
Assessment of Inspiratory Flow Limitation Invasively and Noninvasively during Sleep, Am. J. Respir. Crit. Care Med., Volume 158, Number 3, September 1998, 713-722. Education
Tech Elevator Wilmington, DE 2022
Certificate – Academic Grant
14-week full-stack coding boot camp learning how to create dynamic web-based software systems using Java providing 700+ hours of development education and application. University of Wisconsin Madison, WI 1997
Electrical Engineering – Master’s Degree
Research Assistant
Catholic University of America Washington DC 1995 Biomedical Engineering - Bachelor’s Degree
Professional Experience
Opioid Overdose Data Analyst at DE Division of Public Health Dover, DE March 2018 – August 2019
Based on the case definition provided by the Center for Disease Control, tracked and analyzed morbidity and mortality data for opioid overdoses in Delaware using data from multiple State of Delaware agencies. Susanne Alysia Clark
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Program/Business Analyst at PA Department of Labor & Industry Harrisburg, PA May 2009 – October 2015
Performed business analysis for centralized printing and mailing of UC Referee decisions o Developed requirements.
o Modified Word templates.
o Managed user acceptance testing.
o Developed and delivered training.
Lead for Planning UCMS (Unemployment Compensation Management System) UCBR (Unemployment Compensation Board of Review) Testing and Training.
Created data for testers to use.
Developed UAT test scripts for UC Modernization System.
Participated in UC Modernization Communications Meetings.
Led the ongoing training development and delivery process for modernization, factoring in cost and efficiency.
Determined software and hardware requirements for modernization efforts.
Maximized the expertise of our staff in assigning and managing their testing efforts.
Provided bi-weekly reports on the status of testing to Department of Labor & Industry and IBM.
Worked closely with IBM analysts and developers to ensure that design changes were incorporated with no cost when possible.
When issues could not be resolved, provided detailed information to management to pursue the discussion within DLI and IBM.
Found low cost software (Visio, MapPoint, and SnagIt) to provide the maximum effect for these projects.
Performed gap analysis for modernization efforts.
Developed reporting system to analyze desired staffing needs as well as the effectiveness of the current staff for supervisors, local service center management, as well as central office staff.
Developed training material and provided training to incoming intermittent intake interviewers.
Developed and presented training on the Unemployment Compensation Management System (UCMS), related to Tax.
Business Analyst at The Curtis Group Cumberland, PA May 2013 - October 2014
Designed and developed graphical analysis of leadership survey data generated by trainees, supervisors, subordinates, peers and customers.
Software Developer at Microsoft Redmond, WA February 1999 - January 2001
Consulted with eBook team and developed a working user interface prototype for the purchasing of electronic books on web sites such as Amazon and with the project architect and usability experts to design and developed a working prototype of the primary application for the Tablet PC.
Provided recommendations to the Internet Explorer and VML teams to for future releases.
Taught classes on the following web based technologies for other developers DHTML, XML, and CSS.
Designed and developed user interface prototypes of unique potential applications of new technologies in home settings such as e-books, the tablet pc and digital picture frames using the following technologies using DHTML, XML, XSL, CSS, JavaScript, DHTML Behaviors, VML, and Visual Basic. Additional Career Overview
Technical Writer at Wrox Press Seattle, WA
Software Developer at Siemens Medical Systems Issaquah, WA Business Analyst/Software Engineer at Quinton Instruments Bothell, WA User Interface Prototype Developer at Norton Bellevue, WA
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