Post Job Free

Resume

Sign in

Data Entry Customer Service

Location:
New York, NY
Posted:
March 28, 2023

Contact this candidate

Resume:

Las Vegas, NV *****

323-***-****

adv6qy@r.postjobfree.com

LinkedIn Profile

https://www.linkedin.com/in/adriandcanty/

Adrian

Canty

Professional with over 10 years of leadership and

management experience in a variety of capacities;

team player and motivator with an attention to

detail and “natural” people skills ability; great

communicator who can respond quickly on feet and

maintain positive climate; fact-based decision

maker who can balance both people side and detail

side of projects. This balance translates to win-win situations for both the organization and the people involved.

Branch Manager

Hertz HLE Dec 2019 - Nov 2020

Stand alone location renting to UBER drivers. Support achievement of location sales and margin goals. Achieving individual sales goals and customer service goals utilizing KPI and NPS survey metrics. Growing sales utilizing business-to-business sales tactics. Inspect vehicles for rental approval and maintaining fleet standards. Scheduling employees ensuring adequate staff available during business hours.

Site/Operations Manager

Hertz/Dollar-Thrifty Corp. Dec 2017 - Nov 2019

Work day-to-day aspects of the rental car business. Responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training.

Responsible for the rental fleet including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules. Utilize KPI and NPS metrics to achieve sales and customer service goals in departments. WORK HISTORY

SKILLS AND

PROFICIENCIES

Talent and Development

Optimization

Prioritization

Negotiation

Analytical thinking

Organizational leadership

Public Speaking

Change Management

Active listening

KPI metrics

NPS survey metrics

Microsoft Office Suite

LMDP management

training - Six SIgma

Master of Education Curriculum and Instruction:

Leadership

Liberty University, Lynchburg 2021

Bachelor of Arts Sociology

Thomas Edison State University, Trenton 2019

EDUCATIONAL BACKGROUND

Las Vegas, NV 89148

323-***-****

adv6qy@r.postjobfree.com

LinkedIn Profile

https://www.linkedin.com/in/adriandcanty/

Amazon Flex Driver

Amazon LLC May 2017 - Dec 2017

Transporting and delivering goods and/or items to clients or business . Examining orders before and after delivery. Building and maintaining a healthy relationship with clients by answering any questions and handling complaints. Rescheduling deliveries with customers if they are unable to receive them. Completing and submitting logs and reports. Dasher

DoorDash LLC Mar 2017 - Dec 2017

Delivered goods and services to customers on time and in excellent condition. Utilized GPS to optimize routes and continuously meet estimated delivery times. Communicate with customer to keep them up to date with their order. Make sure orders are complete before delivering it to customer.

Temporary Assignments - Data Entry

Rowland Unified - CSN Athletic Dept. Dec 2014 - Jun 2016 Performs clerical duties such as data entry, filing, duplicating and answering phones. Serves as receptionist and/or switchboard operator and assists students, parents, employees or community members. Prepares and processes a variety of paperwork; maintains records and files

Facility Supervisor

Dimondale Adolescent Care Facility Sep 2010 - Jan 2012 Conduct monthly staff meetings and assist with in-service training. Assist and maintain current treatment plans and goal for all clients on the caseload. Direct supervision and oversee all residents. Interviews and hiring staff for assigned shifts. Facilitate monthly audits of employee(s) and resident files and logs. Enforce Title 22 rules and regulations according to the State of California. Conducted group sessions and work with the assigned Social Workers with specific treatment plans for each resident.

WORK HISTORY

VOLUNTEER EXPERIENCE

Blue Ribbon City

Commissioner - Henderson,

NV

Camp Program DIrector -

Wynola, CA

Youth Basketball Coach -

ages 13 - 17

Assessor (C/I)

Balance of logic and

emotion

Team persuasion

Fact based decision

making

DISC ASSESSMENT STYLE

Adrian

Canty

Professional with over 10 years of leadership and

management experience in a variety of capacities;

team player and motivator with an attention to

detail and “natural” people skills ability; great

communicator who can respond quickly on feet and

maintain positive climate; fact-based decision

maker who can balance both people side and detail

side of projects. This balance translates to win-win situations for both the organization and the people involved.



Contact this candidate