Service Representative Customer

Portia Morgan-Johnson

917-***-**** ***************@*****.***

Professional Summary

Dedicated and focused employee with a variety of skills. Able to multitask and deliver quality service. Trained in supervising staff, daily activities, cash handling and food safety. Proficient in maintaining a clean and presentable work area. Exhibits a high level of independence, organization and professionalism.

Highlights

Management experience

Patient care/monitoring

Guarantees customer satisfaction

Excellent interpersonal skills

Conflict resolution

Food safety and handling

Education

Stony Hill, Jamaica W.I. (1996-1997)

Business

Kemps Hill Comprehensive High School, Jamaica W.I. (1993-1996)

Business

Experience

Home Health Aide (2014 Present) Greater New York Home Care (Brooklyn, NY)

Assist patients with daily activities

Provide routine care, i.e. eating, bathing, dressing, maintaining hygienic living area and medications

Coordinate doctors appointments and other activities

Manager (2007 2014) McDonalds (Queens, NY)

Supervise and maintain daily operations of staff and work environment

Monitor and replenish inventory

Ensure customer satisfaction

Open and close store

Customer Service Representative (2001 2003) Clean Rite (Queens, NY)

Monitored daily operations

Assisted customers

Completed and filed required paperwork

Cashier (2000 2001) McDonalds (Queens, NY)

Meet and greet customers

Placed and delivered orders

Cash handling

Assisted in training of new employees

Teacher In Training (1996 - 1997) Race Course Primary School (Jamaica, W.I.)

Supervised 25 students; ages I I 12

Assisted the teacher with daily instruction

Organized recreational sporting events within school grounds

Resolved disputes between students

Certificates

Food Protection NYC Department of Health and Mental Hygiene

References

Available upon requests

Contact this candidate