Summary

Skills

Experience

KATHRYN MATTOX

adv6mv@r.postjobfree.com C: 404-***-**** Jonesboro, GA 30238 To obtain a position as a sales associate/manager to where I will have the opportunity of showcasing my experience of maintaining customer relations and excellent personal skills in selling products to be a valuable team player to the organization. Cash register

Cash

Register

Color

Articles

Merchandise tracking

Inventory control procedures

Package loading

Material storage

Package preparation

Product sealing

Freight labeling

Inventory organization

Materials handling and transport

Product verification

Wrapping and boxing

Shipping and receiving

Team building

Invoice verification

Administrative support

05/2022-Current

Kroger's Fulfillment

Forest Park,Ga

Delivery Driver

Deliver groceries to different customer's and different Kroger's stores in a timely manner.

01/2019 - 05/2022

Fedex

Ellenwood, GA

Package Handler/Driver

Uses scanners to track parcel information such as condition or receipt. Assist in loading delivery trucks with prepared packages. 06/2018 - 12/2019

Walmart

McDonough, GA

Customer Service Manager

Trained new hires on relationship building, benefit-oriented sales presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections. Drove quality customer experiences by leading retention strategy development and conflict resolution to improve overall support delivery.

10/2016 - 05/2018

Payless ShoeSource

Morrow, GA

Assistant Manager Payless

Assist customers with finding the right shoe size, color, fit etc. Improved operations by working with team members and customers to find workable solutions. 04/2016 - 12/2016

Frontier Airlines

Atlanta, GA

Customer Service Agent

Assist passengers with the purchase of tickets and info about future trips. Evaluated customer account information to assess current issues and determine potential solutions.

07/2013 - 05/2015

Shoppers World

Morrow, GA

Sales Associate/Receiving Manager

Sorted incoming articles to verify receipt against requisitions or purchase orders, examines stock to verify conformance and enter data.

Retained product, service and company policy knowledge to serve as resource for both coworkers

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Education and Training

and customers.

02/2012 - 10/2014

A Supreme Daycare

Riverdale, GA

Teacher Aide

Taught infants and toddlers learn their numbers, colors, shapes and in potty training. Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.

08/2009 - 09/2011

Payless Shoe Source

East Point, GA

Sales Associate Payless Shoe

Assist customers in finding the right shoe size, color, style and comfort in a shoe, while cleaning, stocking shoes and running the cash register.

05/1996

New Olreans, LA

High School Diploma

John F Kennedy Senior High School

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