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Security Officer Customer Service

Location:
Clinton, MD
Salary:
115,000
Posted:
March 28, 2023

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Resume:

Alfred Moss III

**** ****** *** ****

Clinton, MD 20735

301-***-****

************@*****.***

Dear Employer:

The attached resume is presented for your consideration regarding the position within your organization.

My qualifications represent a background of increasingly important assignments within organizations. These experiences have given me the opportunity to make many profitable contributions in a number of functional areas.

As the enclosed resume simply summarizes my capabilities and career history, there is considerably more to relate. I would appreciate the opportunity to meet with you personally to specifically discuss what I could do for your organization.

Please feel free to contact me at the above email, or phone number.

Thank you for your consideration, I am looking forward to your reply.

Below is a list of my previous jobs I have experience with:

Andrews International Government Services

Mount Vernon Estates

ICS Protective Services

Alexander Security Consultants

May I arrange an interview to further discuss my qualifications? I am available for an interview at a mutually convenient time.

Thank you for your time and consideration.

Sincerely,

Alfred Moss III

Alfred Moss III

16700 Blackjack Lane # 404 • Woodbridge VA, 22191 • 301-***-**** • ************@*****.***

CLEAREANCE TS/SCI- Full Scope Poly

OBJECTIVE

To accumulate acquired skill sets while securing a professional career tackling challenges and advancing at the same time building on my library of skills and leading proficient knowledge.

PROFILE

Experienced in security & public safety, customer service and office etiquette

Strong ability to communicate effectively both verbally and written

Excellent leadership, planning and organization skills

Multi-tasker with profound ability to handle a fast-paced/busy work environment

Ability to work independently or in a team and with diverse populations

Strong work ethic, dependable, task oriented, quick learner

Skilled ability to operate Windows, Mac, MS Office and familiar with OS Linux

EXPERIENCE

CACI-Herndon, VA 07/19-Present

Senior Security Administrator

Initiate and process initial applications, staff applications, and reinvestigation using a variety of security databases

Process foreign national traces

Request background investigations to be initiated for new applicants and for periodic reinvestigations

Request polygraphs for new applicants and for periodic reinvestigations

Triage applicant files and request updated and missing paperwork

Process employee brief and de-brief paperwork

Create credit check list for vendors and request immediate credit checks.

Create Manifest list for vendors and organize SF86 packets to be picked up the next morning.

Process approvals and disapprovals for staff and contractors.

Terminate and cancel security actions.

Initiate and process staff applications and contracted applicants.

Handle crossovers for staff and contracted applicants.

General Dynamic-Herndon, VA 04/19-07/19

Security Administrator III

Initiate and process initial applications and reinvestigation using a variety of security databases

Process foreign national traces

Request background investigations to be initiated for new applicants and for periodic reinvestigations

Request polygraphs for new applicants and for periodic reinvestigations

Triage applicant files and request updated and missing paperwork

Process employee brief and de-brief paperwork

Process employee terminations

Andrews International Government Services – Chantilly, VA 02/18 – 04/19

Security

Responsibilities include authorizing entry of staff and cleared visitors on the property, monitoring surveillance cameras and entry ways, using the Lenel system, NMIS system, securing government facility

Performed car and parcel inspections prior to admission to assigned facilities

Ensured the safety of the staff at all times by coordinating with other security staff via radio and cellular phone

Responded to crisis and emergency situations in coordination with fire and police departments

Produced reports documenting security status, assessment of security processes and procedures

Watch for irregular or unusual conditions that may create security concerns or safety hazards

Participate in industry specific security/safety and firearm training programs to offer clients the best trained officer at their site

Maintain organization’s stability and reputation by complying with legal requirements

Mount Vernon Estates – Mount Vernon, VA 09/2011 – 02/2018 Special Conservator of the Peace (Public Safety Officer)

Serving as an Armed Special Conservation of the Peace required me as a sworn officer to patrol the property enforcing rules and regulations to ensure the safety of the staff and patrons. I would also report any potential hazards, suspicious activities and respond to emergency situations as required while exhibiting a positive attitude and exceptional customer service. As Armed Special Conservators of the Peace, I carried weapons and exercise general police powers as appropriate.

ICS Protective Services – Washington, DC 04/2010 – 02/2011 Security Officer

The position of security officer required me to secure the premises and personnel by patrolling the property, monitoring surveillance equipment, inspecting buildings, equipment and access points, and permitting entry. I maintain the environment and organization stability by monitoring and setting building and equipment controls as well as complying with legal requirements. I also ensured the operation of equipment by completing preventative maintenance requirements, following manufactures instructions, troubleshooting malfunctions, calling for repairs and evaluating new equipment and safety techniques.

Alexander Security Consultants – Brandywine, MD 08/2009 – 01/2010 Security Officer

Responsibilities included but not limited to patrolling the premises, authorizing the entry of individuals on the property, insuring the safety of staff at all times, monitoring the surveillance cameras and maintaining detailed records of incidents that may have occurred. I also interacted with the public on a regular basis as well as maintaining a good rapport with surrounding and fellow staff members.

Other positions held in security/public safety and customer service

EDUCATION

College of Southern Maryland - LaPlata, MD

Northern Virginia Security Academy - Falls Church, VA

Surrattsville High school - Clinton, MD

SKILLS & TRAINING

Computer Skills – Microsoft Office Suite, Internet Explorer, windows Operating Systems, Lenel system, SIM

System, NMIS TS//SCI system and Scattered Castles.

Defensive Tactics and Instrumentation Course – familiarization with but no limited to;

• Use of Handcuff

• Use of OC Pepper Spray

• Use of impact weapons

C.E.S. Active Shooter Response Course (Armed) – trained in techniques to minimize harm caused by an active shooter or armed intruder

Emergency Care & Safety Institute completion

Completion of Security Protective officer academy

(SOC) Security Operation Center certified

Visitor Center Training at a Government Facility

References

References available upon request.



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