CompTIA Security+ and CCNA Certified professional, US military veteran

Francis Gatonye

CISCO Network Engineering Network Administration

317-***-**** *********@*****.***

United States Military veteran and CompTIA Security + and CCNA Certified professional with over 15 years of experience in spearheading, mentoring, and monitoring teams in the US Military and Aeronautic mechanics. Completed the Network Admin pathway program and gained a solid academic understanding of security concepts and practices, including threat analysis, incident response, and risk management. Skilled in designing and implementing network security solutions to protect against cyber threats, conducting regular vulnerability assessments to identify and remediate risks. Conversant in managing a large enterprise network, deployment, maintenance, and troubleshooting of Cisco enterprise products. Expertise in IT assets management, network user management, windows operating systems, managing backup and system restore, including servers, software & hardware for performance issues or system and services.

Proficient in troubleshooting complex technical issues related to Network related issues, monitoring, tracking, and evaluating global IT infrastructure incidents. Skilled in network set-up & management, system administration, disaster recovery management, technology support, and technical troubleshooting. Possess knowledge in creating a flawless network management system by overseeing hardware administration and LAN/WLAN administration. Well-conversant in ITIL and ITSM processes, improving network performance by implementing business continuity and change management plans. Ability to convey technical concepts to non-technical executives and managers. An effective team player with exceptional planning and execution skills coupled with a systematic approach and quick adaptability. Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and IT teams.

Network Administration Server Management Server Maintenance Downtime Control Business Continuity System Monitoring/Troubleshooting Network and Security Management Problem Analysis and Resolution Training and Mentoring Team Management System/Network Administration Troubleshooting/Operational Risk Customer Relationship Management Network Management and Administration Technical Support Vulnerability Assessment Security Policies & Standards IP Network Communications IT Infrastructure Management Protocols/Standards Proficiencies Microsoft Office

RECENT IT COURSES AND CERTIFICATIONS

Network Admin Pathway Program

oSecurity+, 2023,

oCisco Certified Network Associate (CCNA), 2023,

oCisco Certified Network Professional (CCNP) – Pursuing.

PROFESSIONAL EXPERIENCE

E-Smith Heating and Air 2021 – Present

MAINTENANCE TECHNICIAN/CONTRACTOR

Conducted routine maintenance and repair work on HVAC, plumbing, electrical, and mechanical systems.

Assisted with the development and implementation of maintenance policies and procedures.

Managed equipment records and maintained careful documentation of all test and repair actions.

Lockheed Martin Aeronautics Jun 2009 – Jul 2020

SNR LEAD AERONAUTICS TECH

Extensive knowledge of aircraft maintenance and repair techniques, including airframe and powerplant systems, avionics, and electrical systems.

Strong problem-solving and analytical skills, with the ability to diagnose and repair complex mechanical issues.

Detailed-oriented and able to document all maintenance and repair work accurately and in accordance with industry standards.

Excellent communication and interpersonal skills, with the ability to work effectively with team members, engineers, technicians, and other stakeholders.

EDUCATION

Bachelor of Science – Mechanical Engineering Technology Kennesaw State University 2014.

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