Customer Service Pest Control

BO MENDOZA

***** * ***** ******, ********, Arizona 85388 C: 616-***-**** quarterbackking8gmail.com

Professional Summary I have been exposed to numerous customers on a daily basis and have found it a great pleasure to able to completely fulfill their needs. Satisfied customers play a crucial part in the success of any company. Therefore, I take personal pride in representing any company whose foremost desire is to provide excellent customer service. In my experience, the result of a satisfied customer is rewarding because you have earned their respect and loyalty. Highlights

● Patient with customers

● Attentiveness to needs

● Clear communication

skills

● Willingness to learn

● Time management

● Positive attitude

Experience Bakery All-Purpose Clerk Dec 2012 to June 2015

Safeway – Sun City West, AZ

● 2+ years of customer service both face to face and over the phone

● Positive feedback from customer comment cards

● Job duties accomplished in an efficient and timely manner

● History of punctuality and tenacity

● Received merit raise for excellent job performance Consultant June 2015 to September 2015

JP Morgan Chase – Phoenix, AZ

● Projects completed fast and before due date

● Willingness to help Colleagues in anyway

BO MENDOZA

● Proper organization of work and files

● Learned new computer programs quickly

● Great awareness and attention to detail

Pest Control November 2015 to November 2017

Super Pest and Weed Elimination – Surprise, AZ

● Excellent interpersonal communication skills

● Advising customers of services provided

● Ability to compute basic math equations in regard to chemical use and measurement

● Solid prioritization and workflow management skills

● Staying current on the latest development, trends, and regulations in the pest control industry

Door to Door Salesman – Team Leader

Greenleaf Pest Control – Surprise, AZ April 2020 to June 2021

● Presented sales pitch to prospects, identifying positive features and advantages of our products and services over those of the competition. Able to answer customers' questions about products, prices, availability, product uses.

● Motivated to close each and every sales opportunity while promoting the company image of professionalism, integrity, and quality.

● Set up new accounts, set up payment methods and scheduling in accordance with approved and standardized procedures.

● Leadership role had me teach and train individuals on using a script or persuasive technique on prospects to purchase products or services.

BO MENDOZA

Rideshare Driver January 2018 to Present

Lyft

● Communicated with passengers and transported them to and from their desired destinations, ensuring a great customer experience

● Maintained vehicle clean and in excellent condition, provided all-time excellent customer service, and resolved any customer problematic issues

● Loaded and unloaded vehicles, identified and took the shortest and fastest route, and demonstrated the ability to remain calm in stressful situations

● Followed navigational directions from GPS, calculated the right fare, and executed multiple administrative tasks as required

● Achieved and maintained a perfect 5-star Lyft rider rating Education High School Graduate, Honor Roll 2011

Primavera High School – Chandler, AZ

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