Customer Service Hostess

Layton, UT ***** 385-***-**** __ ********************@*****.***

BRISA VILLAVICENCIO

EDUCATION Layton High School, Layton, UT

SKILLS © Quick learner * Respectful * Time management

* Communication skills * Customer service * Bilingual

WORK HISTORY

HOSTESS 07/2022 to 02/2023

Black Bear Diner, Layton, UT

* Backed up servers by checking on tables and retrieving items for guests..

* Answered phone calls to take to go orders, give information

* Used cash registers and credit card machines to cash out customers.

* It was my job to make sure have a smile on my face.

* Making sure customers tables were clean before they got seated.

* Answered customer questions about hours, seating, and menu information.

SERVER 07/2022 to 02/2023

Black Bear Diner, Layton, UT

* Bussed and reset tables to keep dining room and work areas cleaned for my next table.

* Followed health and safety protocols crucial for maintaining safe and sanitary environments

for customers and staff.

* Checked up on my tables to make sure they had everything they needed like silverware,

drinks, etc...

LANGUAGES

English Spanish

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Native or Bilingual Native or Bilingual

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