Service Rep Customer
Resume:
Crystal Cooper
Nancy, KY *****
*.********@*****.***
I love to help people
Authorized to work in the US for any employer
Work Experience
Special Education Aide paraprofessional
Pulaski County Schools - Somerset, KY
August 2022 to Present
I was a special Ed aid who took care of a child in a wheelchair. I take care of kids with disabilities. I now work at Eagle academy helping students.
Child Care Worker
Memorial Education - Somerset, KY
April 2020 to August 2022
Took care of kids from 6 weeks old and up. Develop lesson plans. Potty trained. Updated parents on behavior
Foster Parent
HERITAGE FOSTER AGENCY SOMERSET
April 2019 to September 2020
I fostered to adopt 3 kids. I had to deal with confidentiality with each child. I had to keep a budget, behavior log, and medicine log. The job ended when I adopted the kids. Customer Service Rep
PERFORMANCE FOOD SOMERSET
January 2016 to April 2019
Answered phones, placed orders, tracked truck routes. Made sure my clients were in good shape with product or get them what they needed
Staffing Specialist
THE JOB SHOP
August 2014 to October 2015
I had to interview potential clients for job openings. I did all of their drug test, background checks,and references check. I had to go on-site and terminate employees, Took job orders from clients who needed position filled
Receptionist
Team Modern Distributors Inc - Somerset, KY
August 2006 to January 2014
Answered phones, greeted people took money
General Manager
McDonald's - Somerset, KY
February 1998 to August 2006
Truck order, schedule, hiring, firing, bank deposit, working cash register Education
High school diploma in General Studies
Whitley County High School - Williamsburg, KY
August 1990 to June 1994
Skills
• Childcare
• Toddler Care
• Babysitting
• Classroom Management
• Special Education
• Cashiering
• Autism Experience
• Special Needs
• Organizational Skills
• Infant Care
• Tutoring
• Nannying
• Experience Working With Students
• Teaching
• Developmental Disabilities Experience
• Classroom Experience
• Behavior Management
• Medication Administration
Certifications and Licenses
Paraprofessional
October 2022 to Present
Assessments
Attention to detail: Inventory — Proficient
May 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Proficient
Work style: Reliability — Highly Proficient
May 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Work style: Conscientiousness — Proficient
May 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Proficient
Management & leadership skills: Impact & influence — Completed May 2019
Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.
Full results: Completed
Retail customer service — Familiar
May 2022
Responding to customer situations in a retail setting Full results: Familiar
Customer focus & orientation — Completed
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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