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Customer Support Electrical Engineer

Location:
Madurai, Tamil Nadu, India
Posted:
March 29, 2023

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Resume:

KALEESWARAN S

PROFILE SUMMARY

WORK EXPERIENCE

CONTACT

709-***-****

***********@*****.***

inkedIn:

https://www.linkedin.co

m/in/kalees-karan-

512771149/

Naukri :

https://www.naukri.com

/mnjuser/profile?

id=&orgn=homepage

51a,Dr.AnsariStreet,

Kamarajapuram,

Madurai-625009.

Meticulous and efficient HR Executive and Operations Manager with 1 years of experience. Energetic and optimistic Business Development Associate of professional experience assisting students in solving complex issues and providing a educational courses through proven customer support skills. Highly driven knowledge in Data Annotation with 6 month of experience as Intern. Analytical and fast-thinking, with Ambitious and flexible in different working environments. Interest in EEE, HR, BDA, Sales executive, digital annotation. PASSPORT NO: U8815523

HR EXECUTIVE AND OPERATIONS

Lighting Logistics Private Limited

HR Executive & Operations October 2022 - Present Source potential candidates from various online channels (e.g. social media and professional platforms like Linkedin )

Interview candidates (via phone, video and in-person). Advertise job openings on company’s careers page, social media, job boards and internally.

Provide shortlists of qualified candidates to hiring managers. Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire. Participate in job fairs and host in-house recruitment events. Collaborate with managers to identify future hiring needs. Act as a consultant to new hires and help them onboard. PERSONAL INFO

Father's Name

MR. B. Sudhandhirakumar

Date of Birth

03-06-1997

Nationality

Indian

Marital Status

Married

Hiring the Delivery persons according to the MAN power requirement. Conducting the interviews & Negotiate it.

Also Closely working with the Logistics operations teams. Co Ordinating with Operation team to Clearing Backlogs & Pre - Preparing the Chart all around the Tamil Nadu.

Tracking the orders received & arranging the necessary support for successful Responsibilities for accurate and timely issue of products to the customer. Maintaining Activity tracker for all the Leads.

Delhivery Private Limited

HR Executive & Operations November 2021 - October 2022 delivering the products

Tamil

English

Interpersonal

communication and Management

Team Work

Time Management

Leadership

Verbal & Written Communication

MS office

Critical thinking

Customer service

SOFT SKILLS

LANGUAGES

Utilized various professional statistical techniques to maintain databases and verify, analyze data from E commerce organization.

Digiyoda - RURAL IT HUB

Data Annotation July 2018 - December 2019

Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Carrying weekly revenue and enrolment targets.

Finance Getting required documents from the enrolled leads for completing the KYC.

Assisting enrolled leads for completing the EMI Process. Initiating NACH Process for the Enrolled Leads.

Providing Alternate solutions if the enrolled leads faces any issue while completing the EMI process.

Follow up the enrolled leads for timely Repayment

Post Sales

HR Executive and Operations

Project Management.

Workflow Management

Sales and Management

Technical in Logistics

Marketing

Data Annotation

C, C++, JAVA

HARD SKILLS

NxtWave Disruptive Technologies Private Limited

Business Development Associate January 2021- September 2021 Acting as a mentor & guide and being a source of career advice for potential learners.

Discuss with students, parents or guardians, teachers, administrators and other professionals for children's progress, resolve behavioral, academic, and other problems and to determine priorities for students and resource needs. Established contacts with employers to create internship and employment opportunities for students by 20 to 30% .

Planned and promoted career and employment-related programs and events, such as career planning presentations, work experience programs, job fairs and career workshops.

Counselling learning prospects, offering career advice and providing a sense of how our Programs can accelerate their career.

Taking responsibility for the entire sales closing life cycle for your assigned leads. Phone/video calls, product demonstration, sales closing, and post-sales relationship management fall under this category.

Process of labelling data to recognize specific data types to produce relevant output.

Report and document issues faced from data annotation to Research team and discuss solutions to improve data.

Provide feedback for improvement to existing tools that can improve the accuracy and quality of deep learning models.

Contribute to workflow process improvements.

Tamil

English

LANGUAGES

EDUCATION

Pursuing MBA in Human Resources Management at Tamil Nadu Open University, Madurai.(2021 - 2023).

Graduated B.E in Electrical and Electronics Engineering with 6.45 CGPA at St. Joseph Collegeof Engineering, Chennai.(2014 – 2018). Completed HSC with 65.25% in Velammal Matriculation Higher Secondary School,Madurai. (2013 – 2014).

Completed SSLC with 91.4% in Velammal Matriculation Higher Secondary School,Madurai. (2011 – 2012).

CERTIFICATION

Computer Office Application

English Junior Type Writing

Handball - Districtlevel

REFERENCES

Ramesh Balusamy B.E., MBA. Power Division Manager, Pros Solutions Group, Saudi Arabia.

Gowtham Murugan B.E., Design Engineer, Onward Technologies Limited, Chennai.

Ravisankar MTech., Assistant consultant, Tata Consultancy Services, Chennai. DECLARATION

I hereby declare that the above given education information and working details are true to my knowledge.

Place: Yours Faithfully,

Date: KALEESWARAN S

WORKSHOPS

Fuzzy controller based APF with dg integration for power quality improvement in the International Conference on Information, Embedded Communication System held on 07/03/2018 at St. Joseph College of Engineering, Chennai. One day workshop on -IBM what's on Watson, small village analytics, Conducted by Loyola Institute of Technology, Chennai on 03/08/2017. Soft computing tools by dept of Electrical and Electronic Engineering Conducted by St. Joseph College of Engineering, Chennai on 08/08/2017. Intelligent auto railway at Wizelectra, National Level Technical Symposium conducted by dept of Electrical and Communication Engineering, held on 30/08/2017 at Loyola Institute of Technology, Chennai. Content creation

Book reading

Video editing

Media planning

Poem writing

Short video making.

SOFTWARES

REVIT software in Electrical

Auto Cad in Electrical

C, C++, Java - Ace Software and

Computer Training

HOBBIES



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