Work Assistant Customer Service

Mindy Amador, Cell 725-***-**** *********@*****.***

Mindy Amador Cubas

** * ***** **, *** Vegas, Nevada 89031 • 702-***-**** • *********@*****.*** PROFESSIONAL EXPERIENCE

Management Assistant, (Tax Season)

CYBER TAX SERVICES, Las Vegas, NV 01/2015 – Until date

• Manage the operational and financial part of the office.

• Coordinates meeting and appointment for the customer.

• Prepare taxes for individuals and small businesses.

• Make tax estimates of individuals and small businesses.

• Immigration processes such as: Filling out form I130, N400 (for naturalization), form I90 (Renew resident card or request a new one), I589 (Application for asylum and suspension of removal, among others.

• Licensing procedures for independent businesses and small businesses Management Assistant and PCA,

Paradise Professional Care 2018-2019

• Administration of the Service Agency.

• Supervision of PCAs (Personal Care Assistants).

• Medicaid Agency Marketing to New Clients.

• Customer service

• Entry of PCA timesheet information on the Nevadahealth platform

• Supervision of Personal Care Assistance

Social Work Assistant (Volunteering)

Centro de Servicios Sociales, Barcelona, España, 2010- 2011

• Support in filling out asylum application form for people from different countries for the Middle East.

• Make and answer calls according to the appointments of potential Asylees.

• Support in job search for the Asylees.

• Support for accommodation and food.

Professional administration, with extensive knowledge in immigration processes, refugees, Medicaid, insurance, customer service, tax return processes (IRS). Resident, Bilingual in English and Spanish. I consider myself a responsible, reliable, kind, dedicated, easy-to-learn and team-worker person; with knowledge in MS Office (Excel, Word, Power Point and Outlook).

Mindy Amador, Cell 725-***-****, *********@*****.*** Customer Services

El Fornet d’en Rossend, Barcelona, España

• Request for orders presencials, delivery

• Cash management (Income and Expenses)

• Inventory management and order reception

• Customer service

• Personnel management

EDUCATION

Currently a Health Care Administration student.

Pima Institute, Campus Online

Business and Public Accountant Expert (Honduras) Approved Foreign Credential Evaluation, David CA, USA

Training in Migration Services

IDB (Inter American Development Bank)

Patient Care Training

Paradise Profesional Care

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