LESLIE A. KENDRICK
**** **** ***** *****, ** **099 405-***-**** *********@*******.***
OBJECTIVE
I am seeking a position that will allow me to contribute my problem-solving and communication skills for a forward thinking company that is interested in developing their human resources in a manner that fosters success not only for the company but the employees as well.
I am seeking that unique company that understands team work and realizes the importance of sharing company goals. I am seeking a company that I can aid in growth and success and feel that I can make a difference. I would like to apply my years of experience in billing and collections and my keen eye for detail.
SKILLS PROFILE
Proven track record in A/R collections and billing
Years of quality customer service
Clear communication skills
Competent in Microsoft Word and Excel
EMPLOYMENT HISTORY
Good Shepherd Hospice April 2021 to Current
4350 Will Rogers Parkway, #400
Okla. City, OK 73108-1840
Medicare Billing Specialist
Responsible for assisting multiple sites with insurance intake process consisting of verifying insurance benefits specific to hospice, obtaining authorizations, coordinating renewal authorization requests
Responsible for timely entry of Notice of Enrollment data entry into Medicare’s DDE system, following up on any rejections, verifying processing thru Medicare thru completion
Review of insurance aging, collection of unpaid claims, to include contacting insurance companies regarding claim denials, timely filing of any appeals, following thru till payment is received
CSAA Insurance Group Jan 2018 to April 2021
3100 Quail Springs Parkway
Oklahoma City, OK 73134
Medicare Specialist
Responsible for Review of No Fault/Liability Claims
Responsible for Review of Medicare Liens
Process Payment/Dispute of Medicare Liens
Track Progress of Claims for Medicare/Advantage Plan Timelines
Assist adjusters with Medicare information
Asbury Medical Supply Nov 2016 to Jan 2018
3401 N. May Avenue
OKC, OK 73112
Intake Representative
Responsible for processing incoming fax and phone orders
Verification of insurance
Verification of accuracy of patient information
Handling multiple customer service calls, follow up and resolution
Assisting in the retail department as well as various other duties as required
B&B Medical Services, Inc.
2236 NW 10th St., #117
OKC, OK 73107
Senior Biller/O2 Travel Coordinator
8/16/1999 — 11/4/2016
Responsible for booking and collections of approximately 1.7 million dollars/month
Training of all billing personnel and data entry training for all administrative assistants in 11 different locations
One of the lead personnel in transition of 9 different databases into 1 large database, verifying accuracy of data, inventory and pricing
Responsible for billing and collections with Medicare and OK Medicaid
Responsible for requisition of authorizations
Responsible for posting all receivables and working all denials
ACTIVITIES/HOBBIES
Piano
Crochet
Reading
Spending Time w/Family
References provided upon request