ANTHONY O. NWUME

adv640@r.postjobfree.com +1-713-***-**** Suwanee, GA 30024

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Profile

A Business Technical Analyst with experience of successful delivery of large-scale IT and Digital transformation projects within private, finance and public sectors. A highly analytical, business and technologically focused professional. Excellent interpersonal skills, pays great attention to details, adept at requirements gathering and management, business requirement documentation, process improvement, change management and project management. Highly experienced in delivery of projects and products using Waterfall and Agile methodologies. A strong team player with an adaptable and flexible attitude to work and a track record of being able to analyze and simplify complex problems, identify solutions and drive results. Proven ability to effectively plan and meet aggressive deadlines on multiple projects.

Technical Skills / Knowledge

Documentation/Reporting tools – MS Office (O365, Outlook, Excel, Word, MS Projects & Visio), Gantt chart

Collaboration & Project Tools – JIRA, O365 Planner, Teams, Zoom, Workflow

Methodologies – Agile, Waterfall

Professional Experiences

Newtech Financial Services: Houston, TX - 08/2022 - 02/2023

Designation: IT Business Analyst

Projects 1, 2, 3 – Financial Softwares Application implementation / deployment

Responsible for the analysis of existing processes, business needs, policies to be considered in implementing the new application, at the discovery phase.

Conducted gap analysis producing “as-is” services, highlighting pain points and worked closely with digital team to produce “to-be” services.

Assisted with the development of the business use cases, system use cases and worked alongside the project manager to gain approvals for spend control.

Supported the design and review of test cases, document detailing the technical requirements for test cases and their statuses (test matrix document), managed scope changes, acceptance, implementation and deployment.

Responsible for development of prioritized user stories / epics

Participated in sprint planning, daily scrums, retrospectives and 3 Amigo sessions

Numeric Consulting & Solutions Limited: NIGERIA - 11/2020 - 06/2022

Designation: IT Business Analyst

Projects 1, 2 – Quality Management System (ISO 9001:2015) deployment / implementation

Projects 3,4,5 – ISO 27001 ISMS deployment / implementation

Responsible for the business requirement document (BRD)

Co-ordinated with project manager to ensure that projects are within budget, timeline and functionality.

Co-ordinated with project manager to ensure and facilitate routines (such as kick-off meetings, status reports and reviews, stakeholder meetings, change controls, tollgates) to support project delivery

Co-ordinated show and tell.

Worked with all stakeholders to develop, refine and carry out UAT

Developed the business use cases and system use cases.

ACCESS PENSION FUND CUSTODIAN : NIGERIA - 04/2019 - 09/2020

Designation: Executive Vice President, Project Management Office

Provided strategic direction for and goals to accomplish the objectives of all projects within the organization.

Provided guidance and motivation to drive maximum performance.

Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.

Informed board and committee about trends, issues and activities to facilitate policy-making.

ACCESS PENSION FUND CUSTODIAN : NIGERIA - 07/2012 - 03/2019

Designation: Chief Operating Officer

Coordinated executives, technical and marketing teams on scope definition and schedule of deliverables on projects.

Directed technical projects in alignment with organizations goals and objectives

Led effort on business process automation / optimization

Supervised project managers through planning, assignments and direction

ACCESS PENSION FUND CUSTODIAN : NIGERIA - 08/2008 - 06/2012

Designation: Scrum Master / Senior IT Business Analyst

Project : Financial Custody - business process improvement

Process re-engineering, eliciting and documenting requirements at both high and detailed ends

Build relation and proactively engage with stakeholders to address problems and identify opportunities for increasing client satisfaction.

Co-ordinated service delivery processes that ensure positive customer experience.

Co-ordinated gap analysis study detailing areas for improvement

Co-ordinated product development form design stage to implementation to go-live (Dev-UAT-Go-live)

Co-ordinated the creation of User Test script, Training and User Guide

ACCESS PENSION FUND CUSTODIAN : NIGERIA - 01/2006 - 07/2008

Designation: IT Manager / IT Business Analyst

Project : Financial Custody Software deployment / implementation

Facilitator / Point-of-Contact for software projects with a collective budget of $2.0M

Supervised software development teams, providing resources to meet deadlines

Prepared achievable and workable annual ICT Plan and work programs and prepares budget for its implementation and provided ROIs information

Handled requirement gathering: business and functional requirement documents.

Collaborated with the development and implementation teams to ensure that requirements were met

SAVANNAH BANK : NIGERIA – 03/2000 – 12/2005

Designation : IT Manager

Project 1 : Smartbanker Software Implementation (Banking Application)

Point-of-Contact for the implementation

Supervised software development and technical teams, providing resources to meet deadlines

Supervised UAT and ensured that all user requirements were met

Liaising with regulators and external stakeholders

Project 2: business process automation

Conducted gap analysis of the processes in place

Implemented necessary automation to improve efficiency and productivity

THE COMPUTER MERCHANTS : NORWELL, MA - 05/1999 - 02/2000

Designation: Team Member

Project: Y2K Upgrade of Computers

Team member, Y2K compliant upgrade of AT&T computers in NYC

Installed and configured MS Office Suite 98 for AT&T in NYC

Help Desk Support

DIAMOND SHAMROCK INC - HOUSTON, TEXAS - 08/1998 - 04/1999

Designation: Cashier / Sales Associate

Trained and mentored new cashiers to optimize performance.

Learned roles of other departments to provide coverage and keep store operational.

Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.

Collaborated with IT team to provide support.

Soft Skills

Communication: Excellent at facilitating workshops, meetings, and interviews, effectively communicating project changes to stakeholders to manage expectations.

Excellent verbal, written and presentation skills, highly articulate in communicating requirements between business customers and technical team and communicating the project visons and goals.

Leadership and Teamwork: Lead with empathy; take ownership of assigned projects to ensure optimal delivery; effectively collaborate with team members to ensure proper project coordination.

Time Management: Highly effective in task prioritizing thereby aiding excellent time management and meeting up with competing deadline.

Interpersonal Skills: Possess excellent interpersonal skills which have helped me to foster good working relationship with stakeholders thereby making it easier to obtain buy-ins during project delivery as well as aiding conflict resolution.

Problem Solving: Always adapt a creative approach to solving project problems; critically analyzing issues with project team and proffering solutions to tackle them.

Risk Management: Adhere to operational risk management procedures for escalation, validation, and approvals.

Flexibility: Highly flexible, always willing and ready to take up added responsibility and work well under pressure.

Computer Proficiency: Proficient

EDUCATION

Bachelors of Science (B. Sc) Computer Science

CERTIFICATION

PMP

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