DIPAK PATEL

Orlando, FL adv62o@r.postjobfree.com 407-***-****

Master of Health Administration Orlando, FL

University of Central Florida College of Community Innovation & Education (CCIE) Bachelor of Sciences in Health Sciences Orlando, FL University of Central Florida College of Health Professions & Sciences WORK EXPERIENCE

Revalize Software Remote

Professional Services Consultant April 2022 – Present

Collaborated with cross-functional teams including PMO’s, project stakeholders, end-users, technical teams, and legacy products to successfully deliver high-quality projects to clients.

Facilitated discovery meetings to gather and document business requirements that were used to create detailed specifications for the scope of work in the Gherkin Syntax.

Developed Standard Operating Procedures for the Professional Services Division and implemented key performance indicators to monitor progress throughout the Software Development Life Cycle.

Lead a team of Subject Matter Experts to implement a Quick Sort method for triaging a backlog of 2500 active Salesforce cases, resulting in a reduction to only 100 active cases.

Utilized extensive troubleshooting skills & industry tools to efficiently identify and resolve complex issues related to client business requests for Revalize products.

Provided comprehensive support to customers throughout all stages of the project, including implementation, operations, and troubleshooting, ensuring smooth project execution and customer satisfaction. Google Project Management Course Remote

Certificate Course February 2023 – Present

Agile based PM course focused on implementing Scrum events, building scrum artifacts, and understanding Scrum roles

Gaining an in-depth knowledge in developing project plans, timelines, and budgets, while ensuring all stakeholders are aligned.

Assessing risk management and mitigation activities to minimize project risks and ensure overall project success. Affinity Empowering Remote

Program Coordinator July 2021 – Feb 20202

Led the implementation of a Department of Human and Health Services program by overseeing multiple projects concurrently.

Partnered with customers and business stakeholders to gather and analyze requirements, which were then translated into detail specifications for onboarding documents, providing logistical oversight.

Manage project goals and schedule sprints to ensure features are clearly described, estimated, and prioritized.

Developed and executed processes and procedures that ensured the successful deployment of business solutions in accordance with Agile Methodologies.

Kevin INC. Sanford, FL

Strategy Management Consultant March 2020 –Nov 2021

Collaborated with stakeholders to identify risks, roadmap future projects and align financials with company goals.

Implemented a tailored operational framework to streamline daily operations, financial and accounting reporting, and vendor agreements yielding in a 40% boost in efficiency and a 20% reduction in operational costs.

Spearheaded expansion projects by closely monitoring company financials and guiding initiatives through the conceptualization, construction and operational phases while ensuring compliance.

Built and maintained strong relationships with clients, stakeholders, and community partners through effective communication and strong interpersonal skills

MomentMD Oviedo, FL

Project/Product Management Intern Feb 2019 – March 2020

Collaborated with stakeholders to provide comprehensive support for all aspects of the business, while building a strong foundation for product management.

Performed a comprehensive examination of product features and roadmap enhancements to identify potential risks and areas for improvement.

Assisted the implementation team by functioning as a subject matter expert and collecting user experience feedback.

Conducted market research to uncover new areas of potential for the platform, while providing support to the sales team through the creation of presentations and active participation in outreach efforts aimed at expanding our network. LEADERSHIP & COMMUNITY INVOLVMENT

BAPS Charities Atlanta, GA

Southeast Regional Coordinator Jan 2013 – Present

Oversaw the Regional team in planning, organization, and execution of annual events, which attracted thousands of participants and focused on a specific cultural theme for the year.

Conducted a thorough analysis of revenue and expenditure patterns in relation to each event, while strictly adhering to the budget and implementing control measures across all departments using analytical software’s.

Led the planning, organization, and execution of a National Cultural event which attracted over 10,000 participants over a 10-day period, featuring a comprehensive selection of cultural programs, interactive learning experiences, and extracurricular activates. American College of Healthcare Executives (ACHE) Orlando, FL Student Chair Member (Central Florida Chapter) Jan 2019 – Aug 2021

Coordinated monthly health forums where individuals ranging from C-suite level executives to front-end providers gathered to discuss current healthcare trends and collaborate to develop solutions.

Assisted the Chapter President in expanding chapter visibility, forming new partnerships, determining monthly meeting themes, and communicating with university students pursuing healthcare degrees. SKILLS

Agile – Waterfall Methodologies JIRA Align Confluence Scrum Kanban Connect (Advance) NetSuite Salesforce Dynamics CRM Microsoft Suite Figma ServiceNow Share Point Adobe Products Tableau Product Management Project Management