William Horton
**** ***** ***, ********, ** *****
817-***-**** *******.*.******.***@*****.***
Professional Summary
Dependable Manager recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts.
Skills
Management and leadership
Mechanics and technology
Analytical thinking and complex problem solving
Collaboration and communication skills
Electrical system maintenance
Excellent teamwork skills
Experience
May 2021 - Current
Mate Pilot John W Stone Gretna, LA
Deckhand and Tankermans work.
Maintained engine room and boat maintenance.
May 2019 - May 2021
Mechanic BUCK Kreihs New Orleans, LA
Assisted with repairs on boats, ships, and etc.
May 2018 - May 2019
Apprentice Electrician TEC'S Weatherford, TX
Assisted with remodel commercial construction.
Inspected electrical components and systems to identify potential hazards.
Installed and serviced streetlights and electrical control systems.
Repaired broken electrical equipment and made factory more energy efficient.
Used testing devices to identify electrical problems.
Used various power and hand tools, such as voltmeters and conduit benders.
Worked without direction or assistance in performing duties.
January 2016 - April 2018
Inspector & Technician North Main Lube & Inspection Weatherford, TX
Acted as a liaison between team members and upper management to maintain effective communication.
Conducted quality assessment of materials and machines to report back to supervisors about supplier efficiency.
Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
Acknowledged customer issues and resolved their problems quickly and efficiently.
Assisted clients in understanding their available options and helped them select the right service plans for their needs.
Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.
Effectively communicated with other employees and upper management to ensure complete care of customers.
Followed up with customers ensuring their satisfaction with their purchases.
Greeted customers and offered them assistance where possible.
Informed customers about current promotions and sales, encouraging them to take advantage.
January 2010 - January 2016
Mate Pilot Marquette Transportation Company Paducah, KY
Enforced safety procedures and risk management practices, resulting in a decrease in significant injuries.
Inspected equipment before each shift ensuring the safety of crew members..
Managed equipment repair and quality control, saving money.
Managed operation of the shift board, completed daily inspections and periodic tests to maintain its full operability.
Monitored and updated computer programming to ensure communication could be maintained.
Participated in evacuation drills, fire drills, man over board drills and etc.
Received work requests and oversaw the fulfillment of all orders.
Upheld and enforced policies and standards to ensure safety on the boat.
Diagnosed technical problems, reported issues, and suggested solutions.
Isolated faults for repairs.
Maintained current electrical industry knowledge.
Performed routine electrical maintenance procedures.
Resolved electrical system malfunctions consistently.
January 2007 - January 2010
Deck Hand Central Boat Rentals Inc. Berwick, LA
Lubricated equipment daily to ensure they were efficient and safe.
Performed general preventative maintenance duties.
Planned team building activities daily to improve employee morale and satisfaction.
Prepared end-of-day reports for the captain to review what was done by each repair team.
Repaired mechanical equipment following safety measures and proper procedures.
Replaced faulty equipment to improve safety.
Reviewed finished projects to ensure safety and compliance with codes and regulations.
Spoke with clients and quickly resolved conflicts to maintain company character.
Took inventory and ordered parts when supply was low to streamline processes.
Used high-powered tools and checked them for defective parts.
Certificates
Apprentice Electrician License
CPR & First Aid Certified
Auto Inspection License
Transportation Worker Identification Credential Government ID Card
Mate Pilot License
Tankerman License
Steersman Certificate
Radar Observer Certificate
Wireless Licensee License Federal Communication Commission