Customer Service Lead
Resume:
Ivonne Maldonado
Objective :To perform the skills I have developed in previous work experience
in order to represent a company in a professional manner 7628 kennedy blvd, Apt 2F
North Bergen,, NJ 07047
*************@*****.***
EXPERIENCE
NORTH BERGEN BOARD OF EDUCATION
KENNEDY SCHOOL: HOUSEKEEPING/ CUSTODIAN
2021-CURRENT
• Clean and Maintain cleanliness
• Inventory on cleaning supplies
• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Ensure all rooms are cared for and inspected according to standards
• Protecting equipment and making sure there are no inadequacies
• Notify superiors on any damages, deficits and disturbances
• Adhere strictly to rules regarding health and safety and be aware of any company related practices
BURLINGTON COAT FACTORY:
LEAD CUSTOMER SERVICE/TALENT CAPTAIN
• Overseeing and assessing customer service staff activities and provide them with regular performance
• Strategizing and monitoring the daily activities
• Assist staff with duties requirements
• Training staff
• Managing cashier coverage and customer flow
• Monitoring returns, exchanges and voids
NORTH BERGEN BOARD OF EDUCATION:
HORACE MANN: ONE ON ONE AIDE 2015-2021
• Assists and escort student when necessary
• Monitor students daily schedule and behavior plan
• Adapt classroom activities under the direction of the teacher for the purpose of supporting and reinforcing classroom objectives and meeting IEP Goals
• Intervene in potential conflict utilizing appropriate behavior
• Supervise individual in a variety of settings for the purpose of providing a safe and positive environment
• Implement IEP Goals to ensure students success in school SKILLS
•Communication
skills
•Time management
skills
•Organizational skill
•Microsoft office
EDUCATION
Clara Barton High School
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