System Support Analyst
Resume:
Hope Nemeth
**** * ****** ****** *********, WI **211
************@*****.***
Objective
Attended college during Covid and accepted a remote position. Seeking employment with a company that offers a positive, friendly, team atmosphere where I will expand my learnings and grow within my career.
Work Experience
Associated Bank
System Support Analyst
06/2022 to Present
Stevens Point, WI
● Prepares daily, weekly and monthly reports for different departments throughout the bank
● Reviews documents for different parts of the department on the daily
● Daily work on multiple types of software
Microsoft
DocumentDirect
Nautilus
Signature
Cognos
Loss Mitigation Technician
12/2021 to 06/2022
Stevens Point, WI
● Worked with home owners to prepare loan modifications due to hardships
● Contacted borrowers to discuss reason for delinquency and options for resolving issue
● Determined likelihood of foreclosure by reviewing bank documents and property assessments
● Assisted attorneys complete short sales with home owners Menards
Cashier
07/2019 to 12/2021
Plover, WI
● Stocked and organized merchandise
● Handled returns and operated register
● Operated cash register with proficiency
● Delivered exceptional and friendly service
Hardware Customer Service
04/2017 to 07/2019
Plover, WI
● Receive and unpack sales floor merchandise
● Organize store merchandise to maintain visual appeal within the department
● Worked efficiently with other team members for quality service
● Answer customers questions about merchandise
Education
Mid State Technical College
Associates Degree
Project Management
Stevens Point, WI
08/2019 to 05/2021
Stevens Point Area Senior High School
High School Diploma
Stevens Point
09/2015 to 5/2019
Hobbies
Journaling, walking, waterskiing, reading, working out
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