Magdeline F Alexander

**** *. ****** ****** #***, Lafayette LA 70506

Cell: 337-***-**** - adv5vx@r.postjobfree.com

Professional Experience

Customer Service Representative

August 2017 to July 2018

Dharma Wellness Center- Sunset, La

Answered multiple phone lines, assisted with clients,screen calls, review accounts for accuracy, data entry and assisted manager with different task

Customer Service Representative

CDI Management – Lafayette,LA

October 2015 to May 2017

Don-Lafayette, La Answered multiple phone lines, assisted with clients,screen calls, review accounts for accuracy, data entry and assisted manager with different task, helped with training new employees, was 2-10 shift leader

Dental Assistant Intern

December 2014 to February 2015

C. Manuel, DDS - Lafayette, LA

Properly sterilized dental equipment and examination rooms in accordance with infection control policies under

the supervision of Dr. Manuel’s staff.

Observed how to effectively operate x-ray machines and developed x-rays.

Customer Service/Retention/Sales

September 2006 to May 2014

Cox Communication - Lafayette, LA

Accounts receivable/accounts payable, handle multiple phone lines, screened and routed calls, scheduled

appointments, utilized fax/copier, reviewed accounts for accuracy.

Receptionist

April 2001 to August 2005

Fontana Center - Lafayette, LA

Answered multiple phone lines, assisted with clients, scheduled physical/occupational therapy sessions and

pre/post hire screenings, entered fitness accounts, reviewed accounts for accuracy, filling, data entry, and

assisted office manager with various tasks; along with training new employees.

Education and Training

Certification of Completion/Diploma: Dental Assistant, 2015

Unitech Training Academy - Lafayette, LA, USA

Concentration in basic dental science, anatomy and physiology, dental/medical terminology, dental radiography,

restorative processes, dental front office skills, insurance verifications, and clinical processes.

Volunteer Activities

T.Michell, DDS (Giggles and Grins), 2014

Chair side assisting, and assist with orthodontic procedures.

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