Service Representative Data Entry
Resume:
Magdeline F Alexander
**** *. ****** ****** #***, Lafayette LA 70506
Cell: 337-***-**** - *********.***@*****.***
Professional Experience
Customer Service Representative
August 2017 to July 2018
Dharma Wellness Center- Sunset, La
Answered multiple phone lines, assisted with clients,screen calls, review accounts for accuracy, data entry and assisted manager with different task
Customer Service Representative
CDI Management – Lafayette,LA
October 2015 to May 2017
Don-Lafayette, La Answered multiple phone lines, assisted with clients,screen calls, review accounts for accuracy, data entry and assisted manager with different task, helped with training new employees, was 2-10 shift leader
Dental Assistant Intern
December 2014 to February 2015
C. Manuel, DDS - Lafayette, LA
Properly sterilized dental equipment and examination rooms in accordance with infection control policies under
the supervision of Dr. Manuel’s staff.
Observed how to effectively operate x-ray machines and developed x-rays.
Customer Service/Retention/Sales
September 2006 to May 2014
Cox Communication - Lafayette, LA
Accounts receivable/accounts payable, handle multiple phone lines, screened and routed calls, scheduled
appointments, utilized fax/copier, reviewed accounts for accuracy.
Receptionist
April 2001 to August 2005
Fontana Center - Lafayette, LA
Answered multiple phone lines, assisted with clients, scheduled physical/occupational therapy sessions and
pre/post hire screenings, entered fitness accounts, reviewed accounts for accuracy, filling, data entry, and
assisted office manager with various tasks; along with training new employees.
Education and Training
Certification of Completion/Diploma: Dental Assistant, 2015
Unitech Training Academy - Lafayette, LA, USA
Concentration in basic dental science, anatomy and physiology, dental/medical terminology, dental radiography,
restorative processes, dental front office skills, insurance verifications, and clinical processes.
Volunteer Activities
T.Michell, DDS (Giggles and Grins), 2014
Chair side assisting, and assist with orthodontic procedures.
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