Care Representative Administrative Assistant

RESUME OF

Jia D. Carlin

Columbus,OH *****

Phone: 614-***-****

adv5uc@r.postjobfree.com

Objective: Seeking an administrative/clerical or customer service position that would allow me to utilize my experience with a growing organization.

Work Experience

BcForward

Columbus,OH 08/13-12/22

Administrative Assistant/Office Manager

Reported to the President and Vice President. Duties included organizing the monthly operations meetings, processed expense reports and building maintenance reports. Organized the charity campaigns for March of Dimes, American Heart Association and the Red Cross Blood Drive. Also, performed special projects seeking cost reductions.

WedgeWood Country Club

Dublin, OH 08/16- 01/19

Event Serving/Bartending

Served and bartender for Country Club Events held and for Member Services

MS Companies

Indianapolis, IN 06/12- 07/13

Recruiter

Reported to the Recruiting Manager where my duties included recruiting and screening of candidates for warehouse job openings for a major automobile manufacturer. Performed background checks, conducted drug screenings and organized employee orientation meetings. Achieved a 90% fulfillment rate for staffing positions per demand.

The Finish Line

Indianapolis, IN 5/11- 5/12

Customer Care Representative

Reported to the Customer Care Manager. Processed online order and tracked orders via UPS and USPS and provided complaint reports to the District Manager. Also, troubleshooted refund claims and credits to customers. I intercepted supervisor calls in order to resolve problems that did not require escalation.

Quentin Residential Living

Indianapolis, IN 4/10-4/11

Office Manager

Reported to the Owner where duties included medication administration, preparation of sleep and diet charts as well as transporting clients to medical appointments, group activities and grocery store trips. Responsible for new employee orientation program.

Education and Training

Warren Central High School- Academic Diploma

Indianapolis, IN 05/2008

Ivy Tech Community College- Liberal Arts 08/2021

Indianapolis, IN

References furnished upon request

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