Service Representative Cashier Associate

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Skills

Work History

Education

Nicole Atkinson

Cashier Associate

Address Richlands, NC, 28574

Phone 1-910-***-****

E-mail *************@*******.***

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled customer satisfaction. Proficiency at Facilitating positive experiences through high- quality customer care and prompt resolution of complaints. Self motivated, an associate with years thriving in fast-paced environments.

Cashiering (10+ years), POS systems, bookkeeping

Microsoft Office (4 years)

Oral and Written Communication Skills (9 years)

Organizational Skills, detailed oriented

Complaint resolution, problem solving

Positive Outlook, optimism

2022-03

-

Current

Customer Service Representative

GPM Investments, Richlands, NC

Used company troubleshooting resolution tree to evaluate solutisolutions. Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Calculated correct order totals, updated accounts and maintained detailed records for the books.

2018-10

- 2020-

06

Customer Service Team Leader

Sheetz, Inc, Garner, NC

Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Monitored workflow to improve employee time management and increase productivity.

Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

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