Assembly/Calibration Technician

Jean-Bernard Luc

Fuquay-Varina, NC ***** 919-***-**** **********@***.*** http://www.linkedin.com/pub/jean-bernard-luc/1a/55b/b69/

PROFESSIONAL SUMMARY

Experienced Manufacturing Electronic Assembly Technician with extensive background in complex assemblies, calibrations, and GMP process and product documentation. Proficient in assembly and calibration of mechanical and electronic equipment used as testing equipment qualification tools in pharmaceutical industry, government organizations and regulatory bodies such as FDA and USP. Quickly adaptable to team-based and independent/ remote work setting. Detail-oriented, customer focused contributor with high integrity and passion for quality results.

Core skill areas include:

●Mechanical and electrical assemblies

●Calibration of Instruments

●Root Cause Analysis and Problem Solving

●Effective Communication Skills

●Customer Service

●Conflict Resolution

●Computer Skills: proficient in MS Word MS Excel AAcorn QikRes; intermediate Microsoft Outlook Epson Photoscan

PROFESSIONAL EXPERIENCE

Temposonics, Inc. Cary, NC

Manufacturing Technician 2014-present

Pioneer and leading manufacturer of magnetostrictive technology for measuring position and/or liquid level.

●Assembly of R and G position sensors.

●Scanned completed sensor units into computer system.

●Inventory control and ordering parts for production.

●Soldered circuit boards for production of expedited units.

Agilent Technologies, Inc., Cary, NC

Manufacturing Assembly/Calibration Technician 1995 – 2013

World premier measurement company of the broadest range of innovative measurement solutions in the industry. The global industry leader in advancing electronics, communications, life sciences and chemical analysis. Working under GMP regulations.

●Assembly of USP- regulated qualification gages for pharmaceutical dissolution testing equipment. Assembled 845 instruments.

●Calibration of 4480 qualification gages for pharmaceutical dissolution testing equipment.

●Worked in multifunctional teams with R&D, manufacturing engineering and quality on product development, validation and development of calibration processes.

●Maintained accurate GMP records of all calibrations, re-calibrations and repair according to internal and external Standard Operating Procedures (SOPs).

●Presented process of calibrations during customer’s and ISO 9001 audits. Consistently passed internal and external pharmaceutical GMP audits by all major pharmaceutical industries: Elly Lilly, Pfizer, GSK.

●Performed training of new employees from Malaysia, Germany & Delaware, which resulted in shared knowledge base and strengthened team support of calibration process.

●Fabricated and soldered high-precision wiring harnesses for R&D that met specific project specifications.

●Wrote assembly documentations such as work instructions for fabrication procedures of circuit boards, specifications for wiring harnesses, assembly procedures of electronic equipment.

American Airlines, Cary, NC

Reservation Agent (Part-time) 1998 – 2020

American Airlines, American Eagle and the American Connection® carrier serve 330 destinations in 54 countries and territories with, on average, more than 6,700 daily flights.

●Assisted customers with their questions and resolved crises. I was very successful in resolving conflict situations

●Booking of domestic and international flights for clients calling on the phone.

●Use of credit card payment software and frequent-flyer miles software.

●Rebooking of passengers after schedule changes and/or flight diversions.

●Locate and reroute lost baggage.

PRIOR RELEVANT EXPERIENCE

Diversified Records Services, Iselin, NJ

Inventory Specialist

EDUCATION TECHNICAL CERTIFICATES

Bachelor of Arts, Economics

Kean University, Union, NJ

Associate Degree, Digital Electronic Technician

DeVry Technical Institute, New Brunswick, NJ

Dean’s List.

Electronic Assembly, Microprocessor Programming, 300 hours of laboratory experience.

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