Customer Service Front End

Daphne Makrikostas

* ****** ******, ***. *, West Orange, NJ 07052 973-***-**** ***********@*****.***

EDUCATION

Associate in Science, Social Sciences Essex County College, Newark, NJ In Progress

High School Diploma West Orange High School, West Orange, NJ June 2018

SKILLS

●Fluent in Spanish and Greek

●Proven ability to work under pressure in a fast paced work environment

●Effective interpersonal skills

●Collaborative attitude

●Utilization of managerial skills through-a strength based approach

EXPERIENCE

Guest Advocate Target, East Hanover, NJ September 2018—Present

●Provide excellent customer service

●Complete customer transactions in an efficiently and timely manner

●Ensured a safe and clean front end environment

●Resolved customer complaints utilizing de-escalation techniques

●Extensive knowledge of store policies and procedures

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