Customer Service Restaurant

PROFILE

Highly organized and personable server with experience in providing exceptional

hospitality services from multiple types of environments and restaurants EXPERIENCE

CHEDDAR’S SCRATCH KITCHEN— FEBRUARY 2022 TO NOW

Ensure the timely delivery of food and beverages. Attending to guest needs before and after their meal and up until they leave the restaurant. Answer and question about the menu. Help guest find or create their favorite item on menu. Communicate with kitchen and other staff. Helps with other customer service and cleaning. BUFFALO WILD WINGS— SEPTEMBER 2019 TO APRIL 2021

Ensure the timely delivery of food and beverages. Attending to guest needs before and after their meal and up until they leave the restaurant. Answer and question about the menu. Help guest find or create their favorite item on menu. Communicate with kitchen and other staff. Helps with other customer service and cleaning. TEXAS ROAD HOUSE— AUGUST 2021 TO NOVEMBER 2021

Ensure the timely delivery of food and beverages. Attending to guest needs before and after their meal and up until they leave the restaurant. Answer and question about the menu. Help guest find or create their favorite item on menu. Communicate with kitchen and other staff. Helps with other customer service and cleaning. Making sure seating was done quickly and adequately. Always greet customers with gift in hand. MJ’S BAR— SEPTEMBER 2021 TO JANUARY 2022

Ensure the timely delivery of food and beverages. Attending to guest needs before and after their meal and up until they leave the restaurant. Answer and question about the menu. Help guest find or create their favorite item on menu. Communicate with kitchen and other staff. Helps with other customer service and cleaning. Make sure alcoholic beverages are only disturbed to guest with a 21+ valid ID. Always make guest comfortable at bar. Keep an eye on all alcoholic drinks and made and served to each guest. Make sure guest are below intoxicated level before leaving restaurant. EDUCATION

Middle Tennessee State University Degree in Psychology SKILLS

• Hospitality

• Attention to Detail

• Time Management

Amazia Bailey

• Multitasking

• Communication

• Teamwork

• Problem Solving

• Active Listening

• Memory

REFERENCES

Mike 615-***-**** Louise 615-***-**** Justin 615-***-**** 261 VETERANS PARKWAY, MURFREESBORO, TENNESSEE 37128 . 615-***-**** . ************@*****.***

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