Melvina Robinson

Strong customer service with deep interpersonal skills

Henrico, VA 23231

adv5kn@r.postjobfree.com

+1-804-***-****

• Energetic and optimistic customer service specialist with over 10 years of professional.

• Experience assisting customers in solving complex issues, including outstanding customer loyalty- building and sales skills.

• Disciplined and strong leadership skills

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Security Officer

RMC Events - Richmond, VA

January 2023 to Present

1. Staying on patrol, monitoring surveillance systems 2. Safeguarding and security of assets

3. Complete daily reports, including relevant information, observations, signatures. 4. Guard access points, permitting or refusing entry. 5. Investigate and take the appropriate lawfully actions as authorized by the corporate policy.

- Customer Service Associate

Lowe's Home Improvement - Mechanicsville, VA

March 2022 to December 2022

• Technical Support

• Communication

• Problem Solving

• Patience

• Active Listening

Mail Handler

United States Postal Service - Sandston, VA

August 2019 to February 2022

Drive Forklift equipment, long fork equipment and Mule towing cargo to the loading dock for transport to different post stations. Lifting packages 75 lbs or more, managing incoming and outgoing mail, assisting mechanized dumpers by removing possible letters left behind and keeping working spaces clean. We wrap damage mail.

Mail Handler Assistant

United States Postal Service - Sandston, VA

October 2016 to August 2019

Loading and unloading trucks

Sorting and canceling mail using relevant machinery Preparing large batches of mail for distribution

Distributing mail to various carriers operating various lift machines to move mail and sacks of mail keep work areas clean and neat

Security Officer/Receptionist

SOS Security Services - Richmond, VA

January 2015 to August 2019

1. Secure premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings equipment and access points;permitting entry. Obtain help by sounding alarms. 2. Scheduling board meetings, Hearing sessions for Virginia Department Of Health Professions, Department Of Occupational Regulations

3. Setting up rooms for all meetings involving State Faculties Education

Certification in Customer Service

J Sargeant Reynolds Community College - Richmond, VA July 2018 to August 2018

Diploma in Computer Science

Franklin Military HS - Richmond, VA

September 1989 to June 1992

Skills

• Manufacturing

• English

• Microsoft Office

• Time management

• Computer literacy

• Assembly

• Order picking

• Quality inspection

• Warehouse experience

• Sales

• Customer service

• Conflict management

• Customer support

• Load & unload

• Forklift

• Windows

• Front desk

• Basic math

• Communication skills

• Analysis skills

• Data entry

• Computer skills

• Clerical experience

• Security analysis

• Security

• Order fulfillment

• Typing

• Medical receptionist

• Hand tools

• Shipping & receiving

• Organizational skills

• Word processing

• Interviewing

• Presentation skills

• Office experience

• Workday

• Leadership

• Writing skills

• Math

• Order entry

• Oracle

• Assembly

• 10 key typing

• Warehouse distribution

• Packaging

• Pallet jack

• RF scanner

• Driving

• Cashiering

• Phone etiquette

• Cash handling

• Merchandising

Links

http://adv5kn@r.postjobfree.com

Certifications and Licenses

Forklift equipment

May 2021 to Present

Driver's License

Contact this candidate