Receptionist
Resume:
HEIDEMARIE A. KEYSER
Telford, Pa 18969
*************@*******.***
OBJECTIVE
I would like to obtain a position in a progressive retail/office environment that is looking for an independent, forward-thinking member for its team.
QUALIFICATIONS
Trained personnel
Customer relations
Supervised work crews
Managed daily operations
Facilitated vendor interchanges
Reconciled shift financial receipts
Maintained customer/inventory database
SKILLS
Personable professional and articulate
Multi-task team and detail oriented
Adept with Microsoft Office Suite
Excellent communications ability
Efficient and accurate data-entry
Exceptional interpersonal skills
Superb organizational skills
Punctual and reliable
Computer literate
EDUCATION
Certificate Program: Medical Administrative Specialist May 2009
Lansdale School of Business North Wales, PA
Honors 3. 8 GPA, Deans List
Relevant Course Work:
Administrative Medical Office
Medical Transcription
Medical Terminology
English Composition
Introductory Courses
Accounting
Computers
Keyboarding
Word Processing
Psychology
EXPERIENCE
Receptionist
Penn Foundation
Colmar, PA
July 2019 - Present
Schedule appointments
Pull charts
Check in/out patients
File
Properly answer telephone
Scan documents
File
Manage co-pays
Full Time Lead Associate
Giant Food Stores
Quakertown, PA
August 2007/ present
Manage Employees
Facilitate orders for Giant Direct
Customers
Properly ensure orders are correct
Responsible for proper invoicing
Make sure customers receive quality products
Ensure customer satisfaction
Speak in professional manner when
Interacting with customers via
Telephone or in person
Customer Service Associate
A & T Chevrolet
Sellersville, PA
October 2017 – July 2019
Processed transactions for customers and
Salesmen
Scan documents
Perform various clerical duties
Answer telephone in professional manner
Direct telephone calls
Lowe’s Home Improvement
Quakertown, PA
Seasonal Employee
March 2017 – August 2017
Dublin Medical Center
Dublin, PA
Receptionist
February 2008 – June 2009
Check in patients
Check out patients
Answered telephone
Filed
Called in prescriptions
Harleysville National Bank
Spring House PA
Teller
December 2006 – April 2007
Processed transactions
Processed money orders
Ensured check cashing efficiency
Applied cash receipts
Clemens Family Markets
Souderton, PA
Customer Service
August 2007 – October 2006
Audited cash drawers
Customer service desk
Trained cashiers
Cash office
Managed employees
Contact this candidate