Elyse Henson

Philadelphia, PA *****

adv5e9@r.postjobfree.com

+1-267-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Caregiver/Personal Assistant

Family First Homecare - Philadelphia, PA

April 2022 to Present

Patient care

Management of medicine/appointments

Hygiene

Financial responsibility

Food preparation/feeding

Housekeeping

Manage phone calls

Security Officer

Allied Universal - Philadelphia, PA

July 2021 to August 2021

Security for UPS International and Overseas Shipping. Humana Medicare Advisor

Corporate Call Center, Inc - Philadelphia, PA

August 2014 to August 2018

• Processed all billing and payment changes to sell Prescription Drug Plans. I also • Determine eligibility, explained terms conditions and benefits • Utilize my excellent communication and written skills. Cashier

McDonalds - Philadelphia, PA

February 2010 to June 2013

• Customer Service • Collecting payments • Recommending products Medical Records Clerk

Northwestern Human Services - Philadelphia, PA

June 2009 to February 2010

• Purge patients records as directed • Process incoming medical records as requested • File miscellaneous paperwork electronically

Medical Assistant

Dr. Blake & GI Associates - Philadelphia, PA

April 2008 to July 2008

• Took vital signs • Confirmed and cancelled appointments • Prep patients for the doctor Education

Bachelor's in Bachelor of Science in Criminal Justice in Criminal Justice Strayer University - Philadelphia, PA

July 2018 to July 2022

GED in Medical Assistant in Medical Assistant

Thompson Institute - Philadelphia, PA

June 2007 to March 2008

Skills

• Documentation (3 years)

• Case Management

• Organizational Skills (10+ years)

• Time Management

• Data Entry (3 years)

• Outlook

• Customer Service (3 years)

• Microsoft Excel (3 years)

• Excel

• Customer Service Skills (3 years)

• Billing (3 years)

• Marketing (2 years)

• Social Work

• Medical Records (1 year)

• Microsoft Office

• Medical office experience

• Vital Signs

• Security

• Insurance Verification

• Emergency management

Assessments

Case management & social work — Proficient

August 2021

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Work style: Reliability — Highly Proficient

January 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Work motivation — Proficient

September 2021

Level of motivation and discipline applied toward work Full results: Proficient

Home health aide skills — Proficient

December 2021

Providing care to patients in a home setting

Full results: Proficient

Protecting patient privacy — Highly Proficient

December 2021

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Work style: Conscientiousness — Expert

September 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Case management & social work — Proficient

August 2021

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Call center customer service — Proficient

December 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Active listening — Proficient

September 2020

Actively listening and appropriately responding in conversations Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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