Nthabiseng

Patience

Makhele

Contact

Address

Qoaling Phomolong

Phone

+266-********

Email

adv5dd@r.postjobfree.com

Additional Skills

• Development projects

• Intermediate computer skills

• Good public relations skills

• Life-skills development

• Communication skills

• Reliability

• Tolerance

• Goal setting

• Powerful negotiator

• Extremely organised

• Attention to detail

• Team management

• Self-motivated

• Fluent in English and Sesotho

• Motivational speaker

• Time management

• Multitasker

• Client assessment and analysis

• excellent administrative skills

Professional Summary

I am an outgoing and friendly data recorder and a receptionist who delivers customer service and administrative excellence in all facets of clerical support and public interaction. I excel in data entry and database administration. I am a versatile and a hardworking Data recorder driven to improve productivity and customer relations with attention to detail and a professional demeanour. I offer competencies in data entry and database management. Lastly, I am a dedicated Youth Worker and a peer educator with extensive experience providing positive outcomes for young people in communities. I am also able to assist youth in navigating various situations by developing coping skills and taking advantage of safety nets. I am eager to help young people reach full potential through positive and effective support.

Work Experience

11/2020- recent

LPPA Maseru

RECEPTIONIST AND DATA RECORDER

• Greet incoming clients in a professional manner and provide friendly, knowledgeable assistance.

• assess needs and direct clients to appropriate personnel.

• Manage incoming and outgoing calls for busy medical office, taking clients to appropriate departments.

• file documentation, utilising meticulous attention to detail to reduce errors.

• Prepare, compile and file documents as well as reports presented to various parties.

• Manage captured data with confidentiality and in full compliance with data protection legislation.

• Gather information to create Excel spreadsheets outlining data recording.

11/2020- recent

LPPA Maseru

PEER EDUCATOR AND A YOUTH WORKER

• Provide comprehensive assistance in multi-disciplinary environment.

• Bring education about family planning and it’s importance.

• Built and maintain positive relationships with young people to enhance wellbeing.

• assist in the implementation of a HIV/Aids workplace program.

• Worked collaboratively with partner organisations such as UNFPA and Her Voice to provide positive activities for young people.

• Maintain up-to-date knowledge of student safeguarding procedures, to provide effective care.

05/2015-05/2016

Rise Up Maseru

VOLUNTEER THEATRE ACTRESS

• Acted as narrator for live theatre shows to inform and entertain audiences.

• Empowered girls in villages, donated sanitary pads to keep young girls in schools.

• Brought education about natural climate solutions to the nearby communities.

• Performed SHR educational shows.

Education

08/2016- 07/2020

National university of Lesotho

Bachelor of Arts in humanities

• Development studies, English language and linguistics. 05/2014

Itekeng high school

Lesotho General Certificate Of Secondary Education

• English Language

• Religious Studies

• Mathematics

• Physical Science

• Commerce

• Agriculture

• Agriculture project

05/2012

Itekeng high school

Junior certificate

• English

• Mathematics

• Science

• Business Education

• Agriculture

• Religious knowledge

• Business education project

Languages

English — Highly proficient in speaking and writing. Sesotho — Native speaker

References

Lekholokholo

Youth development officer at LPPA Maseru

P.O. Box 340.

MASERU 100

adv5dd@r.postjobfree.com

Dr Ts’episo Rants’o (4th year Tutor)

Lecturer in the department of development studies Dean P.O. Box Roma 180

Tel: +266-****-****

Email: adv5dd@r.postjobfree.com

Dr ‘Mamoeketsi Ntho (project supervisor) Lecturer in the department of development studies National university of Lesotho P.O. Box Roma 180

Tel: +266-********.

Email: adv5dd@r.postjobfree.com

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