R.N, Front Desk, Office Manager

COLLEEN M MCCRABB

CONTACT

**** ****** ***** *****

Lancaster, Pa USA 17601

Tel: 717-***-****

Cell: 717-***-****

*************@***.***

EDUCATION

Bachelor’s in Nursing in Nursing GPA: 3.8

DBCC Daytona Beach Daytona Beach, Florida USA

1988 - 1992

OBJECTIVE

I am eager to join the workforce again. I have been home raising my three children for the past 15 years. I am excited to once again use my managerial, problem solving, and customer service skills in the hotel industry.

WORK EXPERIENCE

R.N.

Ormond Beach Memorial Hospital Ormond Beach Florida USA 04/1991 - 05/2001

I managed the medical surgical floor. I loved having the intimate privilege of taking care of sick patients. I communicated with staff, managers and patients. I enjoyed working with the patients, and their families. I learned how important effective time management was to my success. I mastered phlebotomy and started an I.V. Team. It was very successful for both staff, and the patients.

Front Desk Clerk

The Adam’s Mark Hotel Daytona Beach, Florida USA 06/1988 - 05/2000

I assisted the guests with arrival, and departure. I ensured their time was without complications and their needs were met. I assisted in future reservations as well. I was able to work independently or with the front desk staff. We managed to keep the guests happy, by effectively managing their requests, and needs. I opened and closed the day's receipts. I loved interacting with the guests.

SKILLS

· Excellent customer service

· Loyal employee

· Team player

· Motivated

· Hard worker

· Consciences

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