Jermaine Blue
Newark, NJ 07108
**********@*****.***
OBJECTIVE:
To obtain a position in the security field utilizing my recent training and previous experience to provide a safe and secure environment.
EDUCATION:
University High School Newark, NJ 09/2007 to 06/2011
Experience:
Intercon security security agent April 10 2018 to present
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
United airlines ramp agent march 27 2017 to present
Load, unload and move baggage and cargo around an airport, both landside and airside (before and after the security boundary). They also carry out inspections, hazard checks and operate equipment such as stairs and bridges.
United States Post Office Mail Processing Clerk 11/2016 to 2/2017
Makes one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme.
On a rotation basis, performs all the following duties: loads mail onto automated equipment, culling out non-processable items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from bins stackers; and stops equipment when distribution run or operation is completed. Runs machine reports, clears jams, and contacts maintenance for assistance when required.
Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers, are in place.
Removes sorted mail from bins or separations and places into appropriate trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch schedules, or at the instruction of supervisors or expediters; may riffle or verify mail to ensure sortation accuracy as needed.
In addition, may perform any of the following duties: provide service at public window for non-financial transactions; maintain records of mails; examine balances in advance deposit accounts; and record and bill mail requiring special service.
Follows established safe work methods, procedures and safety precautions while performing all duties.
Performs other duties as assigned. PSE Mail Processing Clerks perform a variety of clerical duties in mail processing and retail/customer services to support day to day operations. Duties are physically demanding requiring moderate to heavy lifting, carrying, prolonged standing, walking, and reaching.
Federal Express Package Handler 10/2013 to 9/2016
Utilizes “hand-to-surface” methods for all package handling.
Loads and unloads packages onto or from delivery vehicles, trailers, pallets, conveyor system carts and load gratings.
Lifts, carries, pushes, and pulls packages on a continuous and repetitive basis for approximate shifts of two to four hours.
Determines the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sorts packages accordingly
Performed other assigned duties as required by shift manager
Gateway Customer service 3/2013 to 1/2017
Handle customer inquiries and complaints
Providing information about the products and services
Troubleshooting and resolving product issues and concerns
Documenting and updating customer records based on interactions
Developing and maintaining a knowledge base of the evolving products and services
Toys R Us
Customer Service; Stock
2011- 2012
Wendy’s
Cashier; Cash handling, serving customers greeting and taking orders, maintaining cleanliness of store
2/2013 – 3/2013
Big Lots
Customer Service; Stock
11/2012 – 3/2013
Certifications:
SORA
Radio Communications for Security
Skills:
Microsoft office suite including Word, Excel and
Typing 52wpm
REFERENCES AVAILABLE UPON REQUEST
Volunteer Work 2009-2010
Karate for Youth Child Care Center
Bus aide; Teachers assistant, pick up participants from school, helped with homework, coordinated educational activities