Center Representative Call
Resume:
SUE MARSHALL
Duluth, GA *****
**********************@***********.***
Authorized to work in the US for any employer
Work Experience
Asst. Manager
Jimmy John's Sandwiches - Norcross, GA
February 2022 to Present
Handled large cash deposits.
Responsible for opening closing.
Maintaned equipment and cleanliness
Responsible for ordering inventory
Stocking and restocking inventory daily
Call Center Representative
Sun Harvest Citrus - Fort Myers, FL
October 2019 to January 2020
Seasonal
Responsible for taking orders nation wide
High volume calls
Responsible for accuracy to the warehouse.
Order confirmation to customer vIa email
Call Center Representative
LYNX Services - Fort Myers, FL
March 2018 to June 2019
Fast paced high volume call center.
Responsible for accuracy of auto and home insurance claims Worked with several insurance platforms.
Dual screen multitasking
Maintain control of phone call due to high emotion. Able to work in high stress situation (natural disasters) Server
Cinema Cafe - Virginia Beach, VA
August 2017 to September 2018
High level customer service.
Serving and bussing.
Order accuracy timeliness
Followed food and safety guidlines
Server
Perkins - Fort Myers, FL
April 2015 to June 2017
High volume restaurant
Served and bussed.
Responsible for orders accuracy.
Ahered to restaurant safety and sanitary guidelines. Skills
• Customer service (10+ years)
• Multi-line phone systems (4 years)
• Cumminacation (8 years)
• Call center (3 years)
• Organizational skills (10+ years)
• Customer support (4 years)
• Management (3 years)
• Inventory control
Certifications and Licenses
Food Handler Certification
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