Wanda Pinero

Ocala, FL *****

adv5bq@r.postjobfree.com

+1-717-***-****

Service-driven and versatile customer service experience in several fields including but not limited to retail/cashier, care giving and, food and beverage server, manufacturing and production. Work Experience

Crew Member

Right At Home - Lebanon, PA

February 2017 to August 2017

Lebanon, PA

Provided care for the elderly in their own homes and also in an assisted living setting, including feeding, bathing, grooming, light housekeeping but mainly keeping company. Guaranteed positive client experiences and resolved client complaints. team member performing cashier duties, product Key Holder

Key Holder - Lebanon, PA

March 2014 to February 2016

Lebanon, PA

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store.

Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Communicated all merchandise needs or issues to appropriate supervisors. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Organized the store by returning all merchandise to its proper place. Processed merchandise returns and exchanges.

Prep Cook

Chipotle Mexican Grill - Hershey, PA

April 2013 to October 2013

Prepared for restaurant opening by organizing, prep cooking and food presentation. Worked as a team member to maintain a good team relationship as much as with the customers. Hostess, Server, Kitchen Steward

Hollywood Casino - Grantville, PA

September 2008 to February 2010

I provided food and beverage service in different venues of the establishment in various positions. Ensured guests' comfort and satisfaction by providing generous and courteous service for continuous visits.

Quality & Assurance Inspector

Manpower - Lebanon, PA

February 2009 to November 2009

This was a temporary position with a production company. My duties were to inspect the quality of the product manufactured and assure that it complied with the company's and customers' standards. Warehouse Shipping and Receiving Associate

Ingram Micro Logistics - Lickdale, PA

October 2005 to December 2007

Picking orders, labeling

Education

Associate of Arts in Culinary Arts

York Business Institute - York, PA

2007

Skills

• Courteous demeanor Organizational Skills Active listening skills Seasoned in conflict resolution Energetic work attitude Authorized to work in the US for any employer

• Bilingual (English/Spanish)

• Care Giver

• Personal Care

• Home Care

Languages

• Spanish - Fluent

Certifications and Licenses

ServSafe

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