General Assistant Customer Service

RUBEN JENNINGS

********@****.**.**

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PERSONAL STATEMENT

I’m an individual who is eager to set himself in the retail industry through hard work and dedication. A true believer that skills are not honed by numbers but with a person’s passion and thirst for more knowledge. That is why I believe that through my passion and willingness to learn, I can and will be able to provide great customer service. Owning great communication skills, as well as being responsible. I know that I will provide the utmost care for the needs of my customers.

KEY SKILLS

•Great at time management as well as working under pressure

•Always willing to improve and learn more about retailing- products and merchandise, etc.

•Attention to detail

•Able to work with a team and lead a team with no issues

•Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor

EMPLOYMENT HISTORY

GENERAL ASSISTANT

(Present Day)

ASSISTANT MANAGER

(Kickstart Scheme)

(Sept 2021 – Feb 2022)

B&M

Store replenishment and stock check.

Placing in deliveries.

Guiding customers to the items they desire and keeping all shelves full with stock in the right places.

Working in teams to reach the day’s target.

BARNARDO'S

Trained and supervised volunteers to ensure they complete their assigned tasks in a timely manner.

Maintained the store upkeep and organization including clearing the floors of dropped clothes.

Managed the store while the manager is running errands.

Checked inventory numbers especially on missing or stolen merchandise and priced and placed out stock accordingly.

Assisted customers on a daily basis from finding specific items and correcting pricing mistakes and swapped tickets.

CHRISTAMS TEMP

(Sept 2019 – Jan 2020)

Helping with locking up the store.

TK MAXX

Working at tills and bringing in deliveries.

Putting out stock and security tagging stock.

Dealing with deliveries.

Handling Complaints.

EDUCATION HISTORY

GCSE’S

(Sept 2011 – June 2016)

THORNS COMUNNITY COLLEGE

ENGLISH - D

MATH’S - E

RE - D

Diploma

(Sept 2016 – June 2017)

STOURBRIDGE COLLEGE

MUSIC – PASS

HOBBIES

Gaming.

Socializing with family and friends.

Listening to music.

AVAILABILITY

Free Monday to Sunday.

REFERENCES

Available on request.

Contact this candidate