Data Entry Administrative Assistant
Resume:
Kallie NeSmith
Taylors, SC *****
**********@*****.***
Summary: A responsible office assistant with over 10 years of medical office experience who is seeking to utilize excellent customer service and communication skills; a committed and professional individual who enjoys direct client interaction and patient interface. Skills: Microsoft Office Star Navigation
QuickBooks Citrix
Typing Speed: 70 wpm Customer Service
Education: Business Applications Plus Program Lyman, SC Certificate Awarded 2014-2015
Successfully completed a 9 month program to be trained in Microsoft Office and QuickBooks
Healthcare Administrative Assistant Kalamazoo, MI
Certificate Awarded 2004
Experience: Robert Half Greenville, SC
Business Office Representative May 2015- Present
Performing office tasks such as data entry, filing, and answering telephones
Verifying patients’ insurance information
Utilizing software to verify doctors’ orders and issue medical equipment Bronson Methodist Hospital Kalamazoo, MI
Patient Access Specialist July 2000 to May 2009
Communicated effectively with patients and obtained consent for treatment and financial responsibility agreement from all parties
Complied with all HIPAA regulations to obtain demographic, financial, and insurance information for admission process
Lead a team of 13 staff members
Interviewed applicants and participated on multiple committees
Rewarded for reliability and efficiency by receiving assignments to multiple locations on the hospital campus
Patient Accounting Reimbursement Specialist
Followed up with insurance companies to ensure correct billing
Ensured correct coding on all claims
Pulled medical records for billing
Resource Cashier
Operated a cash register to accurately process insurance and patient payments
Answered telephones and operated a switchboard to direct calls to multiple departments
Citizens Credit Union Kalamazoo, MI
Teller December 1999 to September 2002
Accurately performed transactions and balanced member accounts
Processed daily transactions and maintained member privacy at all times
Recognized for accountability and excellent customer service
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