Customer Service Cleaning Supervisor
Resume:
Wendy Ortiz
Portage, IN *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Cleaner/Supervisor
Self-employed - Portage, IN
May 2017 to Present
Basic and deep cleaning and organizing at residences Housekeeping Supervisor
Best Western - Portage, IN
January 2020 to July 2020
I supervise housekeepers,laundry attendants and houseman and train new employees. I inspect rooms as their cleaned and do any cleaning that's still needed.Also,do weekly and monthly inventory and payroll/ computer work.
Crew Leader/Supervisor
BT Cleaning - Portage, IN
October 2016 to June 2017
Basic and deep cleaning at commercial and residential places and supervised crew/checked and corrected their work as needed.
NewsCarrier
JNJ News
October 2015 to September 2016
NewsCarrier
Lee Enterprises
July 2015 to October 2015
Taxi Driver
24/7 Taxi
February 2015 to July 2015
Dining Room/Cashier
Culvers
September 2014 to February 2015
Cleaning Supervisor
Top to Bottom (no longer in business) - Portage, IN May 2003 to December 2004
Helped crew Clean commercial businesses and inspected work /handled issues as they arose Education
Diploma in General
Portage High School - Portage, IN
1988 to 1992
Skills
• Clean (10+ years)
• Clean Room (10+ years)
• Cleanroom (10+ years)
• Janitorial (5 years)
• Housekeeping Management
• Residential Cleaning
• Cooking
• Laundry
• Hotel Experience
• Cleaning Experience
• Customer Service
• Hospitality Experience
• Commercial Cleaning
• Assistant Manager Experience
• Management (5 years)
• Home Care (1 year)
• Cleaning
• Guest Services
• Food Preparation
• Food Safety
• Computer literacy
• Supervising experience
• English
• Custodial experience
• Detailing
• Leadership
• Management
Assessments
Reliability — Completed
August 2019
Tendency to be dependable and come to work
Full results: Completed
Conscientiousness — Expert
October 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Expert
Personality: Hard-Working — Familiar
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Familiar
Food Safety — Completed
April 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed
Work Motivation — Highly Proficient
June 2020
Level of motivation and discipline applied toward work Full results: Highly Proficient
Workplace English — Highly Proficient
July 2020
Understanding spoken and written English in work situations. Full results: Highly Proficient
Attention to Detail — Highly Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Cleaner fit — Highly Proficient
August 2020
Measures the traits that are important for successful cleaners Full results: Highly Proficient
Work motivation — Highly Proficient
June 2020
Level of motivation and discipline applied toward work Full results: Highly Proficient
Retail customer service — Proficient
December 2020
Comprehending and responding to retail customer needs Full results: Proficient
Cashier skills — Highly Proficient
December 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient
Customer focus & orientation — Expert
August 2020
Responding to customer situations with sensitivity Full results: Expert
Supervisory skills: Motivating & assessing employees — Proficient August 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Work style: Reliability — Completed
August 2019
Tendency to be dependable and come to work
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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