Kimberly Jackson
Chicago, IL *****
**************@*****.***
Work Experience
Residential Counselor
Lydia Home - Evanston, IL
July 2022 to Present
Working with kids ages 6-17 with different behavior issues help patients cope with there problems applying counseling to patients dealing with patients with different issues Mental Health Specialist
Garfield Park Behavioral Hospital - Chicago, IL
January 2020 to May 2022
• Dealing with patients with mental and behavior problems help patients cope with mental illness applying counseling skills to assist those with depression,anxiety,ADHD,schizophrenia,obsessive- compulsive disorder (OCD),post traumatic stress disorder (PTSD),and other illnesses Mail Handler
United States Postal Service - Elk Grove Village, IL October 2019 to August 2020
Mail sorter,sorting mail,loading and unloading
Home Health Aide
Help at Home - Chicago, IL
August 2012 to October 2019
Taking care of elderly patients with disabilities,mental health issues making sure patients are safe keeping all clinic appointments making sure they are taking medication cleaning,cooking and helping patients with different things
Front End Receptionist
All Star Dental - Chicago, IL
March 2014 to April 2016
Helping patients with appointments answering the phone filing patients files taking payments having great customer service skills making sure patients certified Cashier/Customer Service
Dollar General - Chicago, IL
May 2013 to April 2016
Handling cash dealing with customers having great customer service skills helping customers working at front end using cash register
Home Health Aide
YMCA of Metropolitan Chicago - Chicago, IL
January 2007 to August 2012
Taking care of patients with mentally and disability issues Customer Service Associate
Walmart - Chicago, IL
August 2003 to May 2006
Dealing with customers having great customer service skills handling cash credit cards and checks making sure the customers are finding what they need keeping all the products in the right place and making sure everything is where it suppose to be and making sure areas are clean Education
High school diploma in Cosmetology
Manley Career Academy High School - Chicago, IL
September 1995 to June 1999
Skills
• Caregiving
• Cleaning Experience
• Home Care
• Senior Care
• I’m a hard worker I communicate well with others I’m a team player I’m willing to learn new things
• Load & Unload
• Warehouse experience
• Customer service (9 years)
• Mental Health Counseling
• Meal Preparation
• Individual / Group Counseling
• Behavioral Therapy
• Crisis Management
• Group Therapy
• PTSD Care
• Cognitive Behavioral Therapy
Certifications and Licenses
CPR Certification