Schellmarie M. Teesdale

616-***-****

adv4w1@r.postjobfree.com

Reliable, experienced, driven, energetic, self-motivated, focused professional, who enjoys excelling at prioritizing, completing

multiple tasks simultaneously and following through to achieve projected goals.

WORK HISTORY

Client Transport/Advocate — Chasity Powers, KC Probate Court Public, Grand Rapids, MI ‘Aug 2019 - Present

* Delivering exceptional personalized service to ensure client feels heard, understood and informed by actively listening for

situations in the clients lives that may indicate a need for additional services,

Presser — Hi-Tone Cleaners Inc., Hudsonville, MI April 2021 - July 2022

* Garment Sorting and shirt press

Bartender - DJ’s Pizza Pub, Hudsonville, MI Feb 2021 - Feb 2018

-HMS Host: Gerald Ford International Airport, Grand Rapids, Mi

-American Legion, Walker, MI

* Toast POS System and LAVU POS System

* Assessed, served and upsold to meet the guest’s needs and preferences

* Tips and Safserve Certified

Senior Service Advocate, Property Inspections Team — Farmer Insurance, Caledonia, MI Jan 2016-July 2017

* Analyzed, clarified and resolved intermediate policy and account related questions for internal/external customers

Senior Receptionist — Bissell Homecare, Inc., Grand Rapids, MI Oct 2005-Jan 2016

* Successfully managed, trained and coordinated interviews for HR, Front Desk and Pet Spot Calendars as well as back-up

staff and paperwork

+ Effectively operated a multi-line switchboard, while simultaneously greeting, registering and build rapport with executives,

associates, vendors and guests

* Assisted all departments with coordinating interviews, TV promotional campaigns, online research, re-creating documents,

editing reports, presentations, spreadsheets and other projects

* Created and maintain Front Desk Operations, Derivative and Oracle Manuals

Executive Assistant — Merrill Lynch, Grand Rapids, MI Mar 2003-Sept 2005

* Assisted the Director, largest producing team and provided client service in support of five financial advisors, one

investment advisor and five client associates using multiple computer applications and programs

+ Researched client problems and implemented solutions as applicable

+ Coordinated firm functions, branch training, seminars, and special events

OHC-ER Registration Specialist - Metropolitan Hospital, Grand Rapids, MI June 1997-Jan 2001

* Operated switchboard while registering and admitting patients and verifying insurance

+ Trained managers, employees and volunteers in the registration process

+ Insurance verification and patient scheduling for Endoscopy

EDUCATION

GRCC, Associate Liberal Arts (Dean’s List 2009) 2010 Kalamazoo Central HS, Diploma — June 1988

New Horizons Computer Learning Centers — Certificates - 2007-2015

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