Receptionist Customer Service

MONIKA SHARMA

Contact No: +971-*********, 050*******

Email Id: *********@*****.***

Dubai- U.A.E.

POST APPLIED FOR: RECEPTIONIST

CAREER OBJECTIVE:

To pursue a career in an organization having a global vision, which encourages creativity and offers an opportunity to learn and develop both in professional and personal aspects. I look forward to a career that would realize my own capacity, capability, experience and give me a satisfaction having of fully realized my potentials.

PROFILE:

Excellent written & verbal communication skills

Hard working, dynamic and self-motivated

Ability to accept in any environment.

Excellent problem solving and interpersonal skill EDUCATION QUALIFICATION:

Passed B.A Bachelor of Arts from Punjab University India (2000)

Passed Senior Secondary Examination from Punjab School Education Board (1997)

Completed Computer Course from Indian Institute for Computer Sciences, India (2000-2001) WORKING EXPERIENCE:

Presently Working Experience as a Receptionist in AITS L.L.C Fire Protection Service – Dubai U.A.E ( April 2021 to Till Now )

5 Years Worked as a Receptionist in Dynatrade L.L.C Leading Service Center for cars in Dubai U.A.E ( 23/11/2014 to 18/05/2020 )

4 Years Worked as a Receptionist & Operational Executive Al Fajar Establishment Company L.L.C Dubai U.A.E ( 01/06/2010 to 20/11/2014 )

DUTIES & RESPONSIBILITIES:

Greet clients and visitors with a positive, helpful attitude.

Assisting clients in finding their way around the office.

Announcing clients as necessary.

Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.

Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.

Preparing meeting and training rooms.

Answering phones in a professional manner, and routing calls as necessary.

Assisting colleagues with administrative tasks.

Performing ad-hoc administrative duties.

Answering, forwarding, and screening phone calls.

Sorting and distributing mail.

Hiring, managing, and developing the junior administrative team.

Provide excellent customer service.

Scheduling appointments.

PERSONAL INFORMATION:

Nationality : Indian

Gender : Female

Marital Status : Married

Date of Birth : 17 / 09 /1978

Language Known : English, Hindi & Punjabi

PASSPORT DETAILS:

Passport No : H 2689531

Issue Date : 28 / 10 /2018

Expiry Date : 27 / 10 /2028

Visa Status : Husband Visa

LICENSE DETAILS:

License No : 1935037

Issue Date : 04 / 08 /2013

Expiry Date : 04 / 08 /2023

Permitted Vehicles : Light Vehicle ( AMT )

DECLARATION:

I certify that the above are true and correct to the best of my knowledge and ability. If given a chance to serve you. I assure you that I will execute my duties for the total satisfaction of my superiors. Place: Dubai, U.A.E MONIKA SHARMA

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