Alishandra Collins
Birmingham, AL *****
**********************@***********.***
Work Experience
Customer Service Representative
Adecco - Alabama
January 2022 to Present
Receive and prioritize claims, questionnaires and other unemployment related data. Analyze individual case information by reviewing data accessed through the PC, from documented telephone calls or document images, to determine if the facts warrant a response. Sales Agent
SelectQuote - Birmingham, AL
July 2021 to Present
Sale Medicare Advantage along with supplement plans Gucci Client Advisor
Sitel Group - Alabama
October 2021 to January 2022
manage from start to finish all customer inquiries which will vary across store calls, online orders, general questions and product information, with a special focus on cultivating sales and providing a high level of customer care to clients/Very Important Gucci Clients via phone, email and chat. Server
The Club Inc. - Birmingham, AL
November 2019 to April 2020
Take orders, answer questions about the menu and food. I would sell the restaurant's food and drinks. I would take payments, communicate orders with the kitchen staff, seat customers and help with service. Server Assistant
Galley & Garden - Birmingham, AL
March 2019 to November 2019
Greet guests, water glasses, bus table, and reset tables. Server
Elyton Hotel - Birmingham, AL
December 2016 to November 2018
Greet guest, suggest menu drink and food items. Maintain proper service. Take and return money. Server
On Tap
June 2016 to September 2017
Greet guests, suggest menu drink and food items. Maintain proper service. Take and return money. Telephone Sales Representative
Terminix - Birmingham, AL
September 2001 to September 2003
Would follow up on warm calls offering service customers. Telephone Sales Representative
Sitel - Birmingham, AL
May 2000 to August 2001
Would offer existing AOL customers upgrades to better enhance their services. Education
Associate in Medical Assistant
Jefferson State - Birmingham, AL
October 2019 to Present
Associate in Business Administration
Jefferson State Community College - Birmingham, AL September 2017 to Present
Skills
• Serving Experience
• Busser
• Restaurant Experience (10+ years)
• Bartending (Less than 1 year)
• Banquet Experience (2 years)
• Host/Hostess (1 year)
• Food Service (10+ years)
• Customer service
• POS
• Food Safety
• Upselling
• Telemarketing
• Insurance Sales
• Sales
• Typing
Certifications and Licenses
Food Handler Certification
Life Insurance License