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Service Representative Customer

Location:
Birmingham, AL
Posted:
March 25, 2023

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Resume:

Alishandra Collins

Birmingham, AL *****

adv4k9@r.postjobfree.com

+1-205-***-****

Work Experience

Customer Service Representative

Adecco - Alabama

January 2022 to Present

Receive and prioritize claims, questionnaires and other unemployment related data. Analyze individual case information by reviewing data accessed through the PC, from documented telephone calls or document images, to determine if the facts warrant a response. Sales Agent

SelectQuote - Birmingham, AL

July 2021 to Present

Sale Medicare Advantage along with supplement plans Gucci Client Advisor

Sitel Group - Alabama

October 2021 to January 2022

manage from start to finish all customer inquiries which will vary across store calls, online orders, general questions and product information, with a special focus on cultivating sales and providing a high level of customer care to clients/Very Important Gucci Clients via phone, email and chat. Server

The Club Inc. - Birmingham, AL

November 2019 to April 2020

Take orders, answer questions about the menu and food. I would sell the restaurant's food and drinks. I would take payments, communicate orders with the kitchen staff, seat customers and help with service. Server Assistant

Galley & Garden - Birmingham, AL

March 2019 to November 2019

Greet guests, water glasses, bus table, and reset tables. Server

Elyton Hotel - Birmingham, AL

December 2016 to November 2018

Greet guest, suggest menu drink and food items. Maintain proper service. Take and return money. Server

On Tap

June 2016 to September 2017

Greet guests, suggest menu drink and food items. Maintain proper service. Take and return money. Telephone Sales Representative

Terminix - Birmingham, AL

September 2001 to September 2003

Would follow up on warm calls offering service customers. Telephone Sales Representative

Sitel - Birmingham, AL

May 2000 to August 2001

Would offer existing AOL customers upgrades to better enhance their services. Education

Associate in Medical Assistant

Jefferson State - Birmingham, AL

October 2019 to Present

Associate in Business Administration

Jefferson State Community College - Birmingham, AL September 2017 to Present

Skills

• Serving Experience

• Busser

• Restaurant Experience (10+ years)

• Bartending (Less than 1 year)

• Banquet Experience (2 years)

• Host/Hostess (1 year)

• Food Service (10+ years)

• Customer service

• POS

• Food Safety

• Upselling

• Telemarketing

• Insurance Sales

• Sales

• Typing

Certifications and Licenses

Food Handler Certification

Life Insurance License



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