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Service Representative Store Clerk

Location:
Westerly, RI
Posted:
March 24, 2023

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Resume:

SUMMARY

SKILLS

EXPERIENCE

TT TAMI THOMAS

adv4ia@r.postjobfree.com / C: 1-401-***-****

WESTERLY, RHODE ISLAND 02891

Successful Event Coordinator offering 15 years of experience. Talented in promoting community outreach and fundraising events. Accomplished in reaching revenue targets and increasing sponsorships. Driven professional with 15 years of experience in hospitality, eager to leverage background to launch career in events planning. Strong customer service, organization and time management skills. Accomplished in providing best-in-class service to guests in five-star hotels. Qualified Accounting Clerk with distinguished history of accuracy and professionalism in hotel financial management. Offering careful documentation and mathematical skills to challenging Food & Beverage position. Trained in People Soft and Excel. Detail-oriented Accounting Clerk with 22 years of experience in Food & Beverage accounting and expertise in People Soft. People-oriented and committed to efficiency, financial modernization and close management of excel documentation. Detail-oriented Department Manager keep employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities. Organized Department Manager brings detail-focused approach to oversight. Business-conscious individual offering over 6 years working as supervisor in retail sector. Focused, enthusiastic and offering highly effective skills in creating optimal strategies and mentoring employees. Energetic, results-driven Department Manager committed to maintaining highest quality of customer excellence. Develops and implements innovative incentives to drive employee motivation. Adeptly navigates cost-concern and workforce-management issues to maintain streamlined operations. Basic

Cash register

Closing

Credit

Customer relations

Data base

Filing

Merchandising

Office

Peoplesoft

Photography

Police

Problem solving

Rapport

Typing

Event calendar management

Catering coordination

Cost estimating

Donor relations

Special events planning

Sales and marketing strategy

Fundraising

Monitoring events planning trends

Records management

Managing events start to finish

Events requirements gathering

Event Coordinator / Dunn's Corners Fire Department - Westerly, RI 08/2018 - Current Organized events, including location selection and booking, scheduling, marketing initiatives, resourcing and seminar coordination.

Organized all event logistics and operations, including facility selection, pricing, transportation, accommodations, food and beverage selections and audio-visual arrangements. Planned event logistics by performing site evaluations and cost estimates. EDUCATION AND TRAINING

Hosted 30 attendees during annual events.

Solicited potential event sponsors and coordinated event planning. Managed event logistics, including venue scheduling, accommodations and menu and beverage offerings. Planned, coordinated and executed weddings and special events. Organized corporate luncheons, dinners, conferences and special events. Department Manager/Customer Service Representative / Walmart - Westerly, RI 09/2013 - Current Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.

Oversaw efficient receiving and inventory management to keep stock within optimal levels. Worked closely with sales associates to complete tasks. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Coached, trained and mentored new team members and manager trainees. Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock. Enforced safety rules and other policies to protect employees and minimize company liability. Delegated work to staff, setting priorities and goals. Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.

Treated associates with fairness and respect, providing recognition of accomplishments. Assisted approximately 300 customers each day with MoneyGram & bill questions. Escalated customer concerns, store issues and inventory requirements to supervisors. Answered 200+ inbound calls per day and directed to designated individuals or departments. ACCOUNTING CLERK / FOXWOODS HIGH STAKES BINGO & CASINO -, CT 01/1995 - Current Maintain outlet charges daily for proper cost to each individual outlet. Put revenue in computer for weekly reports.

Cost out transfers of alcohol to and from outlets so that each outlet gets there proper credit or change. Order supplies for the office.

Filing outlets orders for food.

Monthly inventories of warehouse and outlets.

Putting outlets cost for paper supplies (off peoplesoft) into the proper outlet. Customer Service Representative / SLOT BOOTH CASHIER - 03/1993 - 12/1994 Solely maintain operations of slot booth, including opening / closing booth balancing at the end of the shift Ordering coins / dollars when impressments is under the cash amount Supply floor cashiers with coin to accommodate guest at slot machines Redeeming coins for cash, Answered average of 40 calls / day Acquired in-dept knowledge of lab services and of computer data base Developed customer rapport and advanced problem solving techniques Utilized / sharpened typing and filing skills. Store Clerk / MYSTIC COLOR LAB - MYSTIC, CT 07/1987 - 04/1990 Solely maintained daily operations of store, including opening / closing store and balancing cash register Developing basic merchandising skills Increasing customer relations by providing expedient, accurate service Trained 3 employees in store duties Handled Police Department photography accounts, ensuring confidentiality and accuracy.

ADDITIONAL INFORMATION

STONINGTON HIGH SCHOOL - PAWCATUCK, CT 1990

DIPLOMA

Also have worked as a volunteer with the Westerly/Pawcatuck Relay for Life for the past 15+ years on the committee.



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