Data Entry Customer Service
Resume:
Cynthia Delstanches
*** ******* ****** *********, ** 3295
Education:
Indian River Community College, Vero Beach, FL 1999 and 2000
Microsoft Office and PowerPoint
Katharine Gibbs Secretarial School, Norwalk, CT 1986-1987
Studies included: Business English, Accounting, Word Processing, Typing, Dictation, Speedwriting, and Professional Development
Naugatuck High School, Naugatuck, CT 1983-1986
Studies included: Typing, Introduction to Business, Word Processing,
Steno, and general studies
Notary Public-State of Florida
Work Experience:
TSP Family Office, LLC, Vero Beach, FL 2006-2023
Executive Assistant/Fulfillment Manager/Special Project Coordinator Duties: Assisting President/CEO with daily activities, travel arrangements, calendaring, correspondence, processed intricate paperwork for investments, client research, assisted in managing The Ministry Institute and worked on the online educational platform
Thinkific to create Spanish and German versions of the Maximum
CEO Program, Discipler CEO, Ultimate CEO, Better Business Bureau Liaison, reprogrammed our main sales database to a less expensive/effective model. Organized complete office move from the planning to the actual move in.
Fulfillment Manager duties include managing a group of Paralegals, CPA’s and Tax Attorney with day-to-day interactions. Client solutions, interviewing and hiring, organizing ongoing training for the team, fostering a great work environment. Creating online education in tax savings for small business owners.
Pelican Island Audubon Society, Vero Beach, FL 2004-2005
Office Manager
Duties: Bookkeeping, payroll, transcription of minutes, customer service, monthly newsletter preparation and bulk mailing.
Vista Meadows Golf Club, Vero Beach, 2002-2003
Bookkeeper
Duties: Accounts payable, accounts receivable, payroll, and assisting owner with day-to-day operations. Established the accounting system in QuickBooks upon the opening of the business.
Independent Work at Home 2001-2003
Former Commissioner Ken Macht, Cultural Council of Indian River County, First American Title, CarLand, Former Commissioner Ruth Stanbridge, and Vista Meadows Golf Club.
Duties: Bookkeeping and transcription of Meeting Minutes for the
Cultural Council; Title Transfers for First American; Bookkeeping and
Data Entry for CarLand; Database and Campaign Assistance for Commissioners Stanbridge and Macht; and database assistance for Vista Meadows Golf Club.
Indian River County Board of County Commissioners, Vero Beach, FL 1999-2001
Staff Assistant IV
Duties: Transcribed Board Minutes for Planning and Zoning Commission, Census, Economic Development Council, and other various committees, typed agendas and mailed notices for these meetings, Power Point presentations created using scanner and digital camera, put together database in Access for most used telephone numbers in office, assisted the citizens of Indian River County, and kept appointment calendars for the County Commissioners.
Action Answering Service, Vero Beach, FL 1995-1999 Operations Manager
Duties: Personnel including hiring, training, reviewing, scheduling. Customer service including setting up new accounts, sales, and oncall 24 hours for problems. Repaired telephone answering service equipment.
Personal References:
Dr. Dean and Carol Radtke – 480-***-****
Laurie Romance – 772-***-****
Pastor Doug Bartsch – 281-***-****
DISC Profile: DI
KOLBE Index: 8534 (Specify, Maintain, Stabilize, and Restore)
Awards: 2000-Award of Excellence from Indian River County; Special Merit Award from Pelican Island Audubon, 2011 Employee of the Year-Pathfinder Business Strategies.
Recent studies: 2022 Strategic Coach – Strategic Assistant -
2019/2020 – Maximum CEO Leadership Program - 2013 Coursera – Grow to Greatness – Smart Growth for Private Business Parts I and II – University of Virginia; 2013 – Six Sigma Yellow Belt.
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