Operations Manager Customer Support

BRIAN V. SCIULLO 954-***-****

*** ******** **** ***

LAUDERDALE BY THE SEA, FL 33308

******@***.***

OBJECTIVE: To secure a sales management position with a company that serves its customers thought superior products and services.

PRODUCTS SOLD (SALES ENGINEER)

Valves, Gauges, Controllers, Hardware, Vacuum Pumps, Specialty Chemicals and Lubricants, Mass Flow Controllers, System Controllers. Specialty equipment used in vacuum manufacturing/ processes. Consumable products use in vacuum manufacturing. Light Guards wire fixtures used to protect lighting fixtures. EMPLOYERS: Kurt J. Lesker Co. MKS Instruments, VUTEC Corporation.

CAPITAL EQUIPMENT SALES: (SALES ENGINEER)

Spectrophotometers (PRICE $8,000 TO $40,000) Hunter Associates Lab. Residual Gas Analyzers ($13,000 TO $40,000) MKS INSTRUMENTS. Custom research vacuum processing and test equipment ($40,000 TO $400,000) Kurt J. Lesker Co. SYSTEMS AND SUB ASSEMBLIES ($3,000 to $25,000) TO OEM’S. Kurt J. Lesker Co. and MKS Instruments.

(SALES ENGINEER/ SALES MANAGEMENT/ OPERATIONS MANAGER) SERVICES SOLD

Accounting and Tax Resolutions Services, Business Operations Consulting, Sales Consulting, Operations Consulting, Quality Control/Quality Manufacturing Consulting, Voice/Data wiring, voice data instillation, support and service of voice data equipment. (Multiple site 10-300 sites). System and Sub Assembly Design. Specialty Software Installation, Training, Service.

ADDITIONAL RESPONSIBILITIES:

Sales and Operations Management (multiple industries). Warehouse/Stocking Manager. Hired, trained, coached sales and operations staff. Developed Marketing and Sales Materials 3 start up companies. P&L monitoring and control, managed outside support (lawyers/CPA/EA). Managed Distributors in technical products and services. Installed and Trained users while developing quality control procedures.

INDUSTRIES:

Electronics Manufacturing, National Laboratories, University Labs. Food and Beverage Manufacturing. Paints, Inks, Dyes all industries. Environmental Testing. Chemical and Gas manufacturing and distribution. Metal and Plastic Formers and Coaters. Aerospace/Defense manufacturing and QC. Medical and Drug Manufacturing. Accounting and Resolution Industry. Clothing and Textiles. Retailers and Restaurants. Direct sales to individuals and business needing assistance with IRS tax issues:

FRESH START TAX (SALES/OPERATIONS MANAGER) FORT LAUDERDALE, FL 1/2014 TO PRESENT

Hired trained and coached all sales and operations staff (to include Lawyers, CPA, EA)

Built sales from 0 to $1,200,000 tax resolution. (START UP COMPANY)

Increased tax clients $110,000 to $535,000

Responsible for increasing accounting services to $26,000 monthly billing.

Trained, hired, coached and manages sales and operations staff. (3 insides sales, 8 operations staff, tax staff to include CPA, Resolution staff to included EA and Direct and Indirect Attorneys).

JG TAX GROUP (SALES/OPERATIONS MANAGER) POMPANO BEACH, FL 1/2009 TO 11/2013

Responsibilities mirrored those of Fresh Start Tax (Internet Based Start-up)

“INC” Magazine 500 fastest growing private companies in America 2012 and 2013

Sales exceeded $5,000,000 A+ Rated with the BBB (startup company)

VUTEC CORPORATION (NATIONAL ACCOUNTS MANAGER) CORAL SPRINGS, FL 9/06 TO 10/08

Wiremaid Division of Vutec was the largest domestic manufacturer of wire guards used to protect light fixtures. Direct sales to lighting suppliers and installers.

Sales Increased from $2.8 million to $5.4 million in annual sales

Reclaimed business lost to overseas competitors

Responsible for sales, primary contact for distributors and reps and house accounts

Responsible for production scheduling and shipping

Designed and quoted and sold custom products

ALTA INFO SERVICES (SALES/OPERATIONS MANAGER) San Clemente CA 6/03 TO 5/06

Alta’s primary business was the seamless support and instillation of phone and data equipment for companies with multiple sites throughout the US. Alta was a start-up company found in early 2003. (San Clemente CA)

Grew sales from $400,000 to $7 million in 2006

Personally responsible for sales of $900,000 in 2005

Responsibilities included staffing, training and supervision of the entire sales and operations staff. (Included 3 inside sales and 4 outside representatives)

Managed the post sales implementation of customer support contracts to include staffing, equipment purchases and instillation, help desk procedures, computer integration and billing procedures.

EXCLUSIVE REP HUNTER ASSOCIATES LAB, RESTON VA (10/96 TO 6/03)

Hunter Lab manufactured spectrophotometers (color measuring equipment) and a line of software to support these instruments. Primary customers were food processors, textile manufacturing, paint, ink and dye manufacturing, plastic compounders and formers, government and university labs, vacuum coaters and military equipment manufacturers. I also offered a fee-based consultation service to assist customers in the implementation of testing protocols and equipment integration. (11 WESTERN STATES)

Increased sales from $225,000 to $2.2 million

40% of the customers were first time purchases of this technology.

Equipment price $10,000 to $30,000 online equipment $40,000+.

Highest gross profit per sale

MKS INSTRUMENTS, ANDOVER MA (1/95 TO 7/96)

MKS Manufactured a full line of Precision Gas Flow Monitors and Controllers, Pressure Transducers, Vacuum Gauges, Residual Gas Analyzers and Vacuum Hardware. The primary customers were Semiconductor manufacturing, OEMs of Semiconductor manufacturing Equipment, Government and University Labs, Vacuum Coaters, EPA Programs, NASA/JPL, Refineries, Plastic Processors, Medical Industry and Food Processors. (SOUTHERN CALIFORNIA TERRITORY)

Exceeded quota $3.5 million

I specialized in growing business into markets not traditionally covered by MKS.

I was responsible for the company’s rapid expansion into the Medical and Food Processing.

KURT J. LESKER COMPANY, CLAIRTON PA (11/90 TO 1/95)

KURT J. LESKER is the largest distributer of vacuum products in the World. Customers mirrored those of MKS Instruments. (11 WESTERN STATES)

Quota $3.5 million

Exceeded quota three consecutive years

Secondary responsibility was supervision of the inside sales and support staff of the Livermore CA warehouse.

M&M GRINDING, NEW WILMINGTON PA (6/88 TO 11/90)

I was responsible for the sales of customer grinding and steel fabrication services.

US AIR FORCE (6/79 to 0/84) Air Traffic Controller (forward air controller)

MBA University of Phoenix, Fountain Valley CA Campus 1998

BA Business Management, Westminster College New Wilmington PA 1988.

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