JAYSHREE MEHTA
UNIT **, **** FINCH AVENUE, PICKERING, ONTARIO L1V 0B7
PHONE : 647-***-**** EMAIL: ***************@*****.***
CAREER OBJECTIVE
A challenging position in office administration/travel and tourism operations, with a progressive organization that values dedication, outstanding performance and offers potential for office growth.
HIGHLIGHTS OF QUALIFICATIONS
. Extensive experience in customer service and contact centres in wide range of challenging situations.
. Strong track records delivering outstanding results.
. Proven ability designing and managing office administration systems.
. Exceptional problem solving ability.
. Outstanding managerial and organizational skills.
. Enjoy fast paced multi tasking environment.
. Enthusiastic, outgoing, energetic, trustworthy, honest and open.
. Highly organized, very precise, methodical with meticulous attention to detail.
. Reliable and responsible. Able to handle deadlines and work under pressure.
PROFESSIONAL EXPERIENCE
iGlobal KPO Services LLP (Voluntary ) May 2017-Till Date
Senior Process Associate – Revenue Cycle Management Medical Billing
Download Laboratory Reports for all patients as per batch, check tests done in the Laboratory and update excel sheet for respective batch.
Payless Travel (Voluntary) Sep 2011-Dec 2016
Travel Counsellor
Handling domestic and international travel bookings, receiving and answering phone calls from travel sub agents and direct from customers as per the requirement.
Toronto Rehab, Toronto-Rumsey Centre Feb 2011-April 2011
Administrative Support-Volunteer
Helping for preparation of files and folders to be given to ongoing patients for various therapies for different health problems and sickness. Photocopying, filing of documents and faxing documents as and when required.
Ministry of Government Services, Archives of Ontario Jul 2008-Dec 2008
Data entry operator and Administration (The People Bank)
Helping department of Archives of Ontario for inputting, managing and rectification of data for various schedules maintained as records by Archives for all Ministries of Ontario. Scanning, copying and filing of documents/schedules before and after data management done on computers.
Consulate General of India, Toronto Jun 2007-Jun 2008
Visas and Passports
Helping with responsibility to handle visas counter for accepting and delivering passports accepted for visa. Helps passport counter to accept, prepare and deliver passports when ready. Help office administration work when required for computer systems, filing and dispatch of mail and receive and acknowledge mail on daily basis.
Ministry of Government Services, Archives of Ontario Jan 2007-May 2007
Data entry operator and Administration (Ant and Bee Corporation)
Helping department of Archives of Ontario for inputting, managing and rectification of data for various schedules maintained as records by Archives for all Ministries of Ontario. Scanning, copying and filing of documents/schedules before and after data management done on computers.
Royal Scenic Holidays Limited, Toronto
Call Centre Representative Sep 2006-Nov 2006
Attend and answer incoming calls from booking agents for inquiries and airline bookings, taking ticket orders, giving fares and quotations for transborder fares and international travel fares for various airlines. Other side duties as assigned, up sell and cross sell and sales promotion for new products.
Travel Air Intl. Inc., Toronto
Travel Counsellor May 2006-Aug 2006
Handling domestic and international travel bookings and issue tickets, receiving and answering phone calls from travel sub-agents and direct from customers and issue tickets as per the requirement.
Quick Travels, Toronto April 2006-May 2006
Travel Counsellor
Handling domestic and international travel bookings and issue tickets, receiving and answering phone calls from travel sub-agents and direct from customers and issue tickets as per the requirement.
EDUCATION
Bachelor of Law-Special-1994, University of Gujarat, Ahmedabad, India
Bachelor of Law-General-1993, University of Gujarat, Ahmedabad, India
Bachelor of Commerce-1991, University of Gujarat, Ahmedabad, India
ADDITIONAL QUALIFICATIONS
IATA-International Air Transport Association
CAREER HIGHLIGHTS
Reliable and responsible worker
Able to handle deadlines and work under pressure
Vast experience in clerical and administration
REFERENCES
1.Sanjay Patel – Cousin – 647-***-****
2.Rakesh Trivedi – Cousin – 647-***-****