Sales Associate Customer Service
Resume:
Deborah Blackmire
Aubrey, Texas 76227
******.*********@*****.***
EDUCATION: Collin County College
Plano, Texas
Medical Terminology
Applied Ethics & HIPAA
BLS/CPR Certified 2021
Stevens Institute of Technology (CSMC)
Freehold, New Jersey Excel I and II (2007)
Time Management
ICD 9 CM & ICD 10 PCS
Monmouth County Vocational School
Freehold, New Jersey
Certification- EKG-ECG
Medical Insurance, Billing and Coding (ICD 9) and (ICD 10)
National Health Career Association Exam
Associates Degree (Computer Science/Accounting)
Manatee Community College – Sarasota, Florida
EMPLOYER: Therapy for Success (Speech Therapist) August 2019-Present
Consultant-Medical Assistant Part-time
Remote
Medical Billing (Remote)
Processed the EOB’s for Amerigroup, Blue Cross Blue Shield of Texas, Cooks (CCHP Star Kids, CCHP Medicaid Star); and United Healthcare Insurance
Processed the patients’ EOB’s to Clinic Source Application
Processed the invoicing for each patient in QuickBooks
Month End Process-billing out to patients
Posted cash payments to patients’ accounts
Phone – Retrieved calls and text messages regarding patients
EMPLOYER: Front Desk (Office) April 2018-current
Frisco Lakes Sr. Development (Capital Consultants Management Company)
Frisco, Texas Part-time
Customer Service - Handled multiple line phone calls and directed families to the proper destinations’
Cash Handling Skills – Posted Cash, Checks, and on Account Daily Transactions
Computer Skills- Microsoft Word Office, Excel, Active net Software
Project Changes- HOA Architectural Modifications, Work Orders
Sign-Up Genius- Made reservations for residents to conference rooms, daily events, gym, pool, spa and educational learning classes.
Training - Trained new employee’s
Three Locations- Village Center, North Village Center and West Village Center
EMPLOYER: Sleep Dallas Oct. 2018-Oct. 2019
Frisco, Texas Full-time
Medical Coding and Billing
Verified Billing for Errors
Process Claims for McAuliff (Dr. Kent Smith)
Payment Plans for patients
Obtained and processed RX and Sleep Studies to patients’ chart
Scheduling—Pre-Cons, Consultations-Home Sleep Study Tests-Reschedules-Deliveries-Delivery of Arches
Training-Trained new employees
Special Projects
EMPLOYER: Sales Associate (Customer Service) July 2015-April 2018
Macy’s (Stone briar)-Frisco, Texas Part-time
Customer Service
Cash Handling and credit card processing
Open and closing registers (daily deposits)
Training new employees
EMPLOYER: Member Care January 2014-June 2015
US Preventive Medicine-Jacksonville, Florida Full-time
Customer Service - Call Center
3rd Party Wellness Programs
EMPLOYER: EKG Tech September 2013-December2013
CentraState Medical Center-Freehold, New Jersey Per Diem
Perform EKG’s on patients in Outpatient, Medical Surgical, Cardiac and ER Dept.
Perform all computer data entry to process EKG’s to doctors to read and submit for payment
EMPLOYER: Clerk (Main Lobby Volunteer Information Desk) March 2011-December 2013
Centra-State Medical Center-Freehold, New Jersey Full-Time
Scheduling-Maintained the weekly schedules for Volunteers
Manual Researched and updated information for the desk manual
Training Trained volunteers for the information desk
Meditech---Crossed reference patients on the Meditech Software and printed confidential census & religious lists
Special projects—Excel Spreadsheet, directional cards, Administration, Marketing and Patient Representatives
Customer Service—Handled multiple phone calls and directed families to the proper destinations’ of the hospitals
EMPLOYER: Sales Associate August 2010-December 2013
Hallmark Corp-Freehold, New Jersey Part-Time
Cash Handling - Register
Customer Service – Helping Customers
EMPLOYER: Bookkeeper April 2009-Dec 2009
The Cranbury Inn-Cranbury, New Jersey (Laid Off)
Payroll-Weekly Payroll for 25 employees-new hires, rehires, terminations on QuickBooks
Taxes-Payroll taxes 941, 940, NJ State tax, UC tax, Sales tax, tobacco tax and Property taxes
Accounts Payable-Processed invoices, matching purchase orders, processed transfers and cut daily checks
Accounts Receivable-Processed daily cash receipts from the restaurants cash registers, credit cards and maintained cash flow
Reconciliation-Processed monthly bank statements for six Bank Accounts and daily cash balancing for the restaurant business
Reports: Prepared monthly forecast, and gross profit reports for the bank
Elections-Prepared Republican Election reports for the state of New Jersey (disbursement and expenditures) for the republican party in Cranbury NJ
Systems/ Programs
ADP Pay Force, Lawson Payroll Software, Quick Books Pro 2005, ADP Total Service, ADP Easy Pay Payroll, ADP Teledata Payroll, ADP E-Time Payroll, Great Plains Dynamics, Quick Books Pro 2000, DMS Systems, QuickBooks Pro, Total Service, Easy Accounts Accounting System, On-line Banking Software, IIR Accounting Software, Optima Payroll, Mac PAC, Show Case Vista Database, Microsoft Office: Excel, Word, Access, Outlook, and PowerPoint Quick Books 2007, Amsurg (Medical Software) and Image Now Viewer, Meditech Software, ActiveNet Software, Microsoft Office 2010, Cure MD, Advance MD., VMS, EPIC and Windows 360
Contact this candidate