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Sales Associate Customer Service

Location:
Frisco, TX
Salary:
18.00
Posted:
March 24, 2023

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Resume:

Deborah Blackmire

**** ********** *****

Aubrey, Texas 76227

adv4cd@r.postjobfree.com

904-***-****

EDUCATION: Collin County College

Plano, Texas

Medical Terminology

Applied Ethics & HIPAA

BLS/CPR Certified 2021

Stevens Institute of Technology (CSMC)

Freehold, New Jersey Excel I and II (2007)

Time Management

ICD 9 CM & ICD 10 PCS

Monmouth County Vocational School

Freehold, New Jersey

Certification- EKG-ECG

Medical Insurance, Billing and Coding (ICD 9) and (ICD 10)

National Health Career Association Exam

Associates Degree (Computer Science/Accounting)

Manatee Community College – Sarasota, Florida

EMPLOYER: Therapy for Success (Speech Therapist) August 2019-Present

Consultant-Medical Assistant Part-time

Remote

Medical Billing (Remote)

Processed the EOB’s for Amerigroup, Blue Cross Blue Shield of Texas, Cooks (CCHP Star Kids, CCHP Medicaid Star); and United Healthcare Insurance

Processed the patients’ EOB’s to Clinic Source Application

Processed the invoicing for each patient in QuickBooks

Month End Process-billing out to patients

Posted cash payments to patients’ accounts

Phone – Retrieved calls and text messages regarding patients

EMPLOYER: Front Desk (Office) April 2018-current

Frisco Lakes Sr. Development (Capital Consultants Management Company)

Frisco, Texas Part-time

Customer Service - Handled multiple line phone calls and directed families to the proper destinations’

Cash Handling Skills – Posted Cash, Checks, and on Account Daily Transactions

Computer Skills- Microsoft Word Office, Excel, Active net Software

Project Changes- HOA Architectural Modifications, Work Orders

Sign-Up Genius- Made reservations for residents to conference rooms, daily events, gym, pool, spa and educational learning classes.

Training - Trained new employee’s

Three Locations- Village Center, North Village Center and West Village Center

EMPLOYER: Sleep Dallas Oct. 2018-Oct. 2019

Frisco, Texas Full-time

Medical Coding and Billing

Verified Billing for Errors

Process Claims for McAuliff (Dr. Kent Smith)

Payment Plans for patients

Obtained and processed RX and Sleep Studies to patients’ chart

Scheduling—Pre-Cons, Consultations-Home Sleep Study Tests-Reschedules-Deliveries-Delivery of Arches

Training-Trained new employees

Special Projects

EMPLOYER: Sales Associate (Customer Service) July 2015-April 2018

Macy’s (Stone briar)-Frisco, Texas Part-time

Customer Service

Cash Handling and credit card processing

Open and closing registers (daily deposits)

Training new employees

EMPLOYER: Member Care January 2014-June 2015

US Preventive Medicine-Jacksonville, Florida Full-time

Customer Service - Call Center

3rd Party Wellness Programs

EMPLOYER: EKG Tech September 2013-December2013

CentraState Medical Center-Freehold, New Jersey Per Diem

Perform EKG’s on patients in Outpatient, Medical Surgical, Cardiac and ER Dept.

Perform all computer data entry to process EKG’s to doctors to read and submit for payment

EMPLOYER: Clerk (Main Lobby Volunteer Information Desk) March 2011-December 2013

Centra-State Medical Center-Freehold, New Jersey Full-Time

Scheduling-Maintained the weekly schedules for Volunteers

Manual Researched and updated information for the desk manual

Training Trained volunteers for the information desk

Meditech---Crossed reference patients on the Meditech Software and printed confidential census & religious lists

Special projects—Excel Spreadsheet, directional cards, Administration, Marketing and Patient Representatives

Customer Service—Handled multiple phone calls and directed families to the proper destinations’ of the hospitals

EMPLOYER: Sales Associate August 2010-December 2013

Hallmark Corp-Freehold, New Jersey Part-Time

Cash Handling - Register

Customer Service – Helping Customers

EMPLOYER: Bookkeeper April 2009-Dec 2009

The Cranbury Inn-Cranbury, New Jersey (Laid Off)

Payroll-Weekly Payroll for 25 employees-new hires, rehires, terminations on QuickBooks

Taxes-Payroll taxes 941, 940, NJ State tax, UC tax, Sales tax, tobacco tax and Property taxes

Accounts Payable-Processed invoices, matching purchase orders, processed transfers and cut daily checks

Accounts Receivable-Processed daily cash receipts from the restaurants cash registers, credit cards and maintained cash flow

Reconciliation-Processed monthly bank statements for six Bank Accounts and daily cash balancing for the restaurant business

Reports: Prepared monthly forecast, and gross profit reports for the bank

Elections-Prepared Republican Election reports for the state of New Jersey (disbursement and expenditures) for the republican party in Cranbury NJ

Systems/ Programs

ADP Pay Force, Lawson Payroll Software, Quick Books Pro 2005, ADP Total Service, ADP Easy Pay Payroll, ADP Teledata Payroll, ADP E-Time Payroll, Great Plains Dynamics, Quick Books Pro 2000, DMS Systems, QuickBooks Pro, Total Service, Easy Accounts Accounting System, On-line Banking Software, IIR Accounting Software, Optima Payroll, Mac PAC, Show Case Vista Database, Microsoft Office: Excel, Word, Access, Outlook, and PowerPoint Quick Books 2007, Amsurg (Medical Software) and Image Now Viewer, Meditech Software, ActiveNet Software, Microsoft Office 2010, Cure MD, Advance MD., VMS, EPIC and Windows 360



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