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Assistant Manager Shift Supervisor

Location:
Wheaton, MD
Salary:
24
Posted:
March 24, 2023

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Resume:

Ellena Rane

**** ********* ******

Wheaton, Maryland

301-***-****

adv4c6@r.postjobfree.com

EXPERIENCE

Verbal Beginnings

February 2023-Present

Verbal Beginnings provides comprehensive, evidence-based applied behavior analysis (ABA) treatment procedures that are tailored to the specific needs of individuals from birth through adulthood.

I serve as a Registered Behavioral Technician (RBT) in which individualized therapy provided, promotes some independence along with treatments that provide an aim to improve clients’ functional living and quality of life.

Uncle Julios, Annapolis, Maryland- Bartender/Server

August 2022-January 2023

Worked directly with customers by mixing and serving drink orders. My responsibilities included: verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies.

Sparks, Landover, Maryland- Lead Behavioral Technician

January 2021-August 2022

Served as a lead registered behavioral technician (RBT). I was responsible for young autistic children in my group and helped engage them in social settings. Being a lead technician allowed me to create and implement programs for the clients that I worked with as well as programs for other clients that BCBA’s asked for assistance with.

I implemented MAND training - Functional communication training to reduce challenging behavior: Maintenance and application in new settings.

Speech therapy

Discrete Trial Training (DTT) was used to help children on the autism spectrum master basic abilities using small, easily taught components.

Panera Bread, Kentlands, Maryland — Assistant Manager

October 2016 – November 2020

As a Cashier:

Provided a positive customer experience with fair, friendly, and courteous service

Rang up orders quickly and accurately.

Helped customers with questions or requests.

Stepped in and supported manager and team.

As the Assistant manager:

Controlled costs by monitoring portion control, food preparation; minimizing waste and examining variances

Achieved optimal performance from employees by communicating job expectations, scheduling, counseling, coaching, enforcing policies and procedures and performing appraisal reviews

Starbucks, Darnestown, Maryland- Shift Supervisor

July 2019-April 2020

Served as a shift supervisor. Responsibilities included: customer service, money management, making the schedule, and training new hires.

Lifetime Fitness, Gaithersburg, Maryland — Operations Team Member

APRIL 2018 – September 2019

At lifetime fitness, the end goal is hospitality and creating a clean, organized, friendly atmosphere for the members.

Responsible for maintaining clean facilities and provided excellent customer services.

EDUCATION

Northwest High School, Germantown, Maryland — Diploma

AUGUST 2014 - May 2018

Montgomery College, Rockville, Maryland

August 2018 – May 2020

Returned – January 2023

I am currently pursuing a degree in Information Sciences.

Additional Certifications

CPR Certified

Registered Behavioral Technician

TIPS Certified

LANGUAGES

I speak English and am currently touching up on my Spanish.

REFERENCES

David: Regional Manager at Panera Bread

240-***-****



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