Data Entry Telehealth
Resume:
Rhonda L. Boyle
Kingman, AZ 86409
Emails:********.**@*****.***
Education:
Graduate of BGSPN 1992
Shaping My Future 2011/12
CTU; Associate of Science in Healthcare Management. 2019
Certifications:
CPR Current
IV/Venipuncture 1994
A.L.S.O. 1999 (not current)
Dermatology Imaging 2011
TCT 2009 to 2012
Master Preceptor of Dermatology Imaging 2012
Work Experience
KRMC
Kingman AZ 2022 To Present
Endocrinology LPN
Veterans Administration:
Prescott/Kingman CBOC 2018 to 2021
LPN/PACT team nursing.
Veterans Administration: Saginaw, Michigan VISN 10
Gaylord CBOC 806 Otsego, Gaylord MI.
LPN PACT, Lab/Phlebotomy
03/01/2015 to present.
Christine Sykes RN Nurse manager: EXT. 15140
Veterans Administration:
Oscoda CBOC 5671 Skeel Ave Suite 4, Oscoda MI.
LPN Staff Nurse, Lab, TCT, Teaching Tele-dermatology.
08/2013 to 03/01/2015
Christine Sykes RN Nurse manager: ext. 15140
Veterans Administration:
Gaylord CBOC 806 S. Otsego, Gaylord MI.
LPN Staff Nurse, Lab, TCT. 6/2008 to 8/2013.
Christine Sykes RN Nurse manager: ext. 15140
Medical Mutual:
3737 Sylvania Ave, Toledo Ohio
Care manager specialist: 9/2004 to 9/2007.
Cheryl Nosker: 419-***-****
Swan Pointe Care Center:
3600 Butz Rd, Maumee Ohio.
Clinical Nurse Coordinator, Staff Development,
Restorative Nurse Supervisor. 1/2003 to 9/2004
Maxim Health Care:
Southwick Blvd, Maumee Ohio.
Home care nurse, OB department, Medically Fragile pediatrics’, Nursing home assignments, Acute Rehabilitation assignments. 5/2002 to 1/2003
Dr. Huenefeld:
4103 Village Square Drive, Perrysburg, Ohio.
Office Manager, Lead Nurse, Pediatrics’, OB and Geriatrics. 1999 to 2002
Mercy Health Partners,
St. Charles Hospital, Oregon, Ohio.
Lead Nurse and Office manager. 1998 to 1999
Huenefeld Nursing and Rehabilitation:
Swanton, Ohio.
Charge Nurse, Staff Development Nurse, Restorative Supervisor, Infection control specialist, Unit manager. 9/1992 to 1998
Duties performed at KRMC Endocrinology:
Rooming patients, uploading CGM’s and Insulin pumps, obtaining A1C’s. Patient diabetic education and Thyroid disease management. Patient phone triage, laboratory tests results, management of drug samples.
Duties performed throughout my VA nursing career:
●Performed, reported, and recorded assigned nursing care in the Clinics, including, but not limited to:
- Oxygen therapy
- Medication administration to include IV Medication as I am certified
- Clinical reminders with appropriate consults and alerts as indicated
- Check expiration dates of meds and supplies
- Delegated procedures and treatments
- Documentation
- Assists with minor procedures, including obtaining and arranging necessary equipment, positioning patient, ensuring comfort and privacy. Monitors patient during the procedure.
- Performed scrubbing of team-let schedule as per established practice and reviews daily with other members in a collaborative manner.
●Technically proficient in initiating, performing, and completing assigned duties in providing care to variable patient populations
●Knowledgeable and able to appropriately carry out all assigned patient care based on the patients’ conditions; always using good assessment skills along with good judgment in selecting the appropriate order and sequence of procedures and treatments; and can accurately
recognize, report and record relevant patient information, to a registered nurse or physician for appropriateness and conformity with established policies and procedures.
●Made observations and thoroughly documented care and the patient's response. When needed appropriately sought out assistance and guidance by informing RN or medical provider of changes in the patient's condition requiring higher-level of intervention.
●Promptly recognized urgent or emergent patient care situations, seeking assistance and effectively intervenes as directed when appropriate. Assisted in resuscitation procedures as trained in BLS and in accordance to licensure.
●Have knowledge and skills sufficient to prepare, administer, and appropriately document actions taken specific to commonly prescribed oral, topical subcutaneous, intramuscular and/or intravenous medications as permitted by approved local facility policies and procedures.
●Interacted and communicated appropriately with patients and family members. Fostered an environment of respect for individual patient and family rights to privacy and dignity in all aspects of care delivery
●Managed secure messaging for the PACT Team
●Floated to various CBOC’s as needed to provide adequate nursing coverage within the Saginaw, Michigan VA Health system.
oTCT: preparing the clinical environment, which may include preparing medical and telecommunications equipment lo be used for clinical examination and treatment;
oserving as a tele-presenter within scope of practice during clinical video telehealth (CVT) and VA Video Connect (VVC) encounters including tasks such as establishing and maintaining video conferencing connections, making introductions between patient site and provider site, following instructions of a clinician to facilitate an effective clinical encounter;
oserving as an imager and clinical data manager for store and forward tele-health (SFD clinical encounters including tasks such as capturing images, collecting data and transmitting them electronically for clinical review in accordance with VHA national guidelines;
otaking measures to ensure patient care is delivered safely by following appropriate procedures for inventory management, cleaning of clinical equipment and the care environment while following all patient safely guidelines, protocols, and procedures;
ocompleting standardized clinical questionnaires and templates within scope of training and applicable guidelines;
oensuring that patient privacy is protected by complying with all information security and patient privacy regulations;
oreceiving and scheduling requests for simple and complex intra-facility and inter-facility telehealth appointments using an electronic resource-based scheduling system;
oscreening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care;
omonitoring and maintaining schedules of rooms, patients, technologies, clinical providers and presenters as needed to ensure efficient telehealth operations;
oproviding patient education via approved materials;
osupporting the Veteran in completing patient satisfaction surveys;
ocommunicating effectively with clinical and administrative staff at the assigned local site and those located at remote sites of care;
oconfiguring, installing, troubleshooting, cleaning, and performing minor routine maintenance of assigned telehealth technology;
oensuring assigned telehealth technologies are managed appropriately to include inventory, secure, ready for use, and accounted for by preparing and tracking maintenance work orders, information systems, inventory records, and
ocommunicating with the National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of replacement equipment if necessary.
oproviding established education and training to Veterans, staff and providers on the use of telehealth technologies and serving as a point of contact to answer questions and address concerns related to these telehealth technologies.
omaintaining knowledge of and skill in applying an extensive body of procedures, and operations in telehealth related technologies and variety of computer hardware and software used for telecommunications, data entry and retrieval, record maintenance, document and report generation:
omaintaining regular contact with other staff members and the facility Tele health Coordinator to work out process issues, equipment needs, problems, data collection and any other logistical issues;
oarranging and completing video calls with Veterans to prepare the Veterans for clinical encounters using telehealth technologies;
oensuring information and resources are maintained for local and remote telehealth providers so they can effectively execute contingency and emergency plans;
ocompleting other duties as assigned.
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Duties preformed prior to working in the VA system:
●Managed a very busy four physician office; hiring of staff, evaluations of staff, payroll, day to day functions of the medical practice.
●Lead Nurse for physician’s office; Responsible for medication room, meeting with pharmacy reps. Monitor the scheduling of patients, prepped patient chart for the next day.
●IV team at a skilled nursing facility: Monitored IV supplies and medication, inserted IV’s and monitored the patients responses to the medication and IV site.
●Infection control and wound care nurse; Managed infection control of the facility. Performed all wound care treatments.
●Unit manager of a skilled nursing facility; responsible for staff schedules, monitor medication room/supplies. Staff evaluations, managed daily duties of the staff in my unit.
●Staff Development Nurse of a skilled nursing facility; Hiring of staff, counseling of staff, staff education.
●Restorative nurse; managed all care for the patients when completed with physical therapy course. Setting up daily care plan schedule for these patient’s, evaluating the nursing assistants in the restorative care processes.
●Managed care for OB patients during pregnancy and assisted in the delivery, and aftercare of mom and baby.
●Homecare nurse for medically fragile pediatric home patients; Management and provided care of the patients vents, tracheotomies, feeding/g-tubes, apnea monitors, breathing treatments, vitals, skin care, and daily range of motion exercises.
●Homecare nurse for geriatric patients; blood draws, wound care, medication set ups, vitals and skin assessments, and daily range of motion exercises.
●Phlebotomy for homecare patients; preform labs draws and delivered them to the local hospital for processing.
Accomplishments:
● Dean’s List at CTU (2018)
●Completed 144.5 credits towards my Bachelor of Science in Healthcare Management (BSHM)
●Completed Steven Coveys Leadership course The 7 Habits for Managers (2012)
●Created a Dental program for Veterans who did not qualify for VA dental benefits. (2013)
●BLS/RQI Super user
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