Lori Schwack, Pharm D.
Lenoir City, TN 37772
954-***-**** ***********@*****.***
OBJECTIVE
Secure a position as a pharmacy manager or staff pharmacist enhancing the overall flow, productivity,
profitability and organization of a pharmacy division.
PROFESSIONAL EXPERIENCE
Vaccinating Pharmacist-CVS Pharmacy in Knoxville, TN February 2021-Present
Gave covid vaccines to patients in LTCF and nursing homes.
Ran covid clinics in the CVS stores.
Speak to customers about their medications and answer any questions they may have.
Conducted the new to therapy calls and late to refill phone calls to have patients comply with their proper
Drug regimens.
Pharmacy Manager, Staff Pharmacist, Overnight Pharmacist, Floater April 1994 – March 2020 Walgreens – Various locations (Knoxville, TN, Lake Worth, FL, Hallandale, FL)
Engaged with customers to determine appropriate and desired medications, advising them when to take
the medication, associated side effects, and interactions with their other medications.
Contributed to the store’s profitability by working with store management and pharmacy personnel to
increase pharmacy sales by 20% and revenue by 15%.
Drove the metric of 90 day prescriptions up from 85% to 92%.
Trained and advised new personnel on pharmacy procedures such as the timely ordering of merchandise,
order processing, and customer interactions.
Conducted the new to therapy and late to refill phone calls to ensure customer’s compliance with
medication therapy.
Compounded creams and liquids for patients according to directions on prescriptions.
Staff Pharmacist November 1993 – February 1994
Walmart – Hallandale, FL
Provided immediate assistance to customers as they approached the register to ensure a
favorable customer experience.
Guided new team members on pharmacy practices and procedures.
Regularly interacted with customers to answer relevant questions about various medications and therapies.
Pharmacy Manager, Staff Pharmacist, Pharmacy Intern, November 1982 – October 1993
Pharmacy Technician, Floor Clerk, Cosmetician
Eckerd Drug – Various locations (Aventura, FL, Hollywood, FL, Pembroke Pines, FL)
Managed customer questions regarding how and when to take medications.
Conducted the hiring and training of new employees as well as customer assistance and store management.
Gained experience in the industry throughout the various roles served that provided an invaluable background
for future career.
EDUCATION
Doctorate Degree in Pharmacy
Nova Southeastern College of Pharmacy, North Miami, FL
Years attended: 1988 - 1992
Associate of Arts (AA) Degree in Business
Broward Community College, Davie, FL
Years attended: 1984 - 1988
AWARDS
Preceptor of the Year – Pharmacy School at Nova Southeastern 2000
Extraordinary Customer Care Champion – Walgreens 2015
Community Service Award District Winner – Walgreens 2016
CERFICIATIONS AND TRAININGS
Immunizer training and certification – Walgreens Current
CPR certification – Red Cross Current
Preceptor for South College – South College of Pharmacy Current