Favourite Olokodana
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EXPERIENCE
Centerpoint energy — Sales specialist\customer service
July2021-Present
Attends customers over the phone and helps with their enrollment,.account inquiry,and resolve any issue they have concerning their account.
Real Comfort Living, Fondren — Secretary
March 2020-June2021
Maintain Calendar and Plan Meetings, Prepare and Edit Documents, Maintain Inventory, Maintain Databases and Filing Systems, help with customer insurance, Answer phone calls and redirect them when necessary.
Walmart Inc., Grand Parkway — Customer Service
April 2018 - December 2019
Communicating with customers through various channels, acknowledging and resolving customer complaints, processing orders, forms, applications, and requests.
Target— Customer service representative
December 2019 - March 2020
Handle cash, credit or check transactions with customers. Scan goods and collect payments. Keep reports of transactions. Bag, box or wrap packages. Pleasantly deal with customers to ensure satisfaction.
EDUCATION
Houston Community College, Houston (Major: Psychology)
Feb. 2021 - Present
Elsik High Sch, Houston — Diploma
October 2016 - May 2020
SKILLS
Basic Math
Basic Computer Knowledge
Communication.
Point of Sale Systems (POS)
Ability to work under pressure.
Teamwork.
Creativity .
Time Management.
Conflict Resolution.
Dependability.
AWARDS
HCC Dean’s List Spring 2021
LANGUAGES
English, Yoruba, Spanish (Beginner).