Postal Mail Office Assistant
Resume:
VERONICA
ARROYO
*********@*****.***
Chicago, IL 60651
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Detail-oriented team player with strong
organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
PROFESSIONAL SUMMARY
H.A.S - Receptionist
Chicago, IL • 01/2023 - 03/2023
HMS HOST FOOD & BEVERAGE COMPANY - HR Coordinator
Chicago, IL • 06/2016 - 08/2022
WORK HISTORY
Answered phone promptly and directed incoming calls to correct offices.
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Maintained confidentiality of information regarding clients and company.
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Corresponded with clients through email, telephone, or postal mail.
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Compiled information from files and research to satisfy information requests.
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Kept reception area clean and neat to give visitors positive first impression.
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Supported human resources staff with new hire
orientations and monthly departmental meetings.
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Maintained human resources information system and
kept employee files up to date and accurate.
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Conducted new employee onboarding and provided
ongoing orientation training.
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Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
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Handled employee inquiries and complaints regarding policy and benefits issues.
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• Explained employee compensation, benefits, schedules, SKILLS
• Organization Skills
• Office Administration
• Schedule Management
• Answer Telephone Calls
• Appointment Confirmation
Roberto Clements High
School
Chicago, IL • 2001
High School Diploma
EDUCATION
JS Paluch Company - Office Assistant
Franklin Park, IL • 01/2013 - 01/2015
Prudential Rubloff Properties - Front Desk Receptionist Chicago, IL • 01/2010 - 01/2013
Forever 21 - Inventory Clerk
Chicago, IL • 09/2009 - 12/2009
working conditions, and promotion opportunities.
Developed comprehensive process for new hires and
reviewed new hire productivity, optimizing onboarding effectiveness.
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Edited and proofread documents for accuracy and
completeness.
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Reviewed files, records and other documents to obtain information to respond to requests.
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Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
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Processed incoming and outgoing mail and packages
according to established procedures.
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Created and maintained detailed records of all office activities.
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Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
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Sorted and delivered mail and packages upon arrival to correct staff members and departments.
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Routed incoming mail and messages to relevant
personnel without delay.
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Scheduled, coordinated and confirmed appointments and meetings.
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Answered multi-line phone system and transferred
callers to appropriate department or staff member.
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• Picked and packed order items.
Reviewed order slips, picked products and staged
merchandize to be shipped.
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Pressed and folded items upon arrival in store to increase visual appeal.
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Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
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• Stocked warehouse efficiently by comparing item
numbers with storage locations.
Stocked shelves to match planogram images and
instructions.
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• Cleaned, closed, and secured store at end of shift.
• Kept work areas neat, clean and free from debris. Dressed and accessorized mannequins to highlight
featured clothing and accessories.
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Bilingual
LANGUAGES
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